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How the Virtual Queue for TRON Lightcycle / Run Works

How the Virtual Queue for TRON Lightcycle / Run Works

If you want to ride TRON Lightcycle / Run, there are only 2 ways to do so — via a virtual queue or by purchasing an Individual Lightning Lane Selection.

This means a Standby Line is not available.

Here’s everything you need to know about how the virtual queue for TRON works.

Virtual queue and Individual Lightning Lane differences

The main difference between the 2 is cost:

The virtual queue is free, but the Individual Lightning Lane will vary in cost per person (depending on the time of year).

Will we ever see the regular Standby Line open up at TRON? Probably.

tron height measurement

As we’ve seen with Remy’s Ratatouille Adventure and Star Wars: Rise of the Resistance, the virtual queues for those attractions were both eventually paused, and a regular Standby Line was opened up.

We expect to see the same happen sometime in the future for TRON (and Guardians of the Galaxy: Cosmic Rewind), we just don’t when that might take place.

What is the virtual queue?

We like to compare Disney’s virtual queue system to putting your name on a restaurant’s wait list. It’s essentially first-come, first-served.

But, instead of being put on a list, you are assigned a “boarding group” that gets called as space in the queue allows.

tron queue at magic kingdom

By implementing a virtual queue, this is Disney’s way of eliminating the hassle and chaos that usually comes with a Standby Line for a brand-new ride.

Important: You can’t choose your boarding group number; it is assigned when you join the virtual queue, and you don’t know an exact return time because all that depends on how fast the groups in front of you move and whether or not the attraction itself goes down.

Keep in mind that TRON isn’t the only ride using a virtual queue at Walt Disney World right now — so is Cosmic Rewind.

TRON Virtual Queue drop times

Disney opens up the virtual queue at set times throughout the day. Those are commonly referred to as “drop times.”

Remember: guests must have valid theme park admission and, when applicable, a theme park reservation for Magic Kingdom to join the virtual queue.

There are 2 (and sometimes 3) drop times for the virtual queue at TRON:

  • 7 a.m.: Can join from anywhere (onsite or offsite)
  • 1 p.m.: Must be in Magic Kingdom to join (while Disney officially states guests must be INSIDE the park for the 1 p.m. drop, we’ve learned that as long as you’ve tapped into the park, you can try to join the virtual queue at 1 p.m. from anywhere)
  • 6 p.m.: Only available to Deluxe Resort Guests, and only on nights when Magic Kingdom is hosting Extended Evening Theme Park Hours. More on how the 6 p.m. drop works.
how to join the tron virtual queue at magic kingdom

Step-by-Step instructions for the virtual queue and boarding groups at TRON

To increase your chances of snagging a spot in the Virtual Queue, make sure you take a look at the steps below so you’ll know how it works:

  1. The night before, make sure everyone in your group has both a valid theme park admission (ticket) and a Magic Kingdom Park Pass Reservation (if applicable).
  2. Decide which drop(s) you plan to try to join.
  3. Confirm your party
  4. Get your phone ready and have a clock nearby
  5. Count down the final seconds…and GO!
  6. Watch for your boarding group to be called
  7. Ride!

1. Make sure everyone in your party has both valid theme park admission and, when applicable, a valid Park Pass Reservation. NOTE: Date-based tickets will not need a Park Pass Reservation starting January 9, however on select days, Annual Passes WILL continue to need a Park Pass reservation.

You can use the My Disney Experience app the night before to confirm that you have everything ready to go.

2. Decide on which drop(s) you plan to attempt to join the Virtual Queue

As we mentioned above, there are 2 and sometimes 3 drop times (for Deluxe Resort guests only) each day. Here are some things to think about:

  • If you are only planning to try for the free virtual queue AND you are not planning to pay for an Individual Lightning Lane selection or for Genie+ (for Tiana’s only), you should definitely try at 7 a.m. so that you’ll still have the 1 p.m. drop as an option if you aren’t successful at the first one. Remember, you must tap into the park prior to 1 p.m. if you want to try to join the virtual queue at the 1 p.m. drop. (Disney officially states guests must be inside the park for the 1 p.m. drop, but we’ve learned that as long as you’ve tapped into the park, you can try to join the virtual queue at 1 p.m. from anywhere.)
tron virtual queue and individual lightning lane information

2 people available to help book virtual queues in My Disney Experience:

  • If you are traveling with more than 1 person that can help you book, and your plan is to try to snag a spot in the virtual queue AND purchase an Individual Lightning Lane spot (so you can ride 2 times), as long as you both have your own My Disney Experience accounts, and you are connected as “Friends and Family“, you can divide up the tasks and have one person do each thing right at 7 a.m.

1 person available to book virtual queues in My Disney Experience:

  • If you are the only one attempting to snag the virtual queue AND you also want to purchase an Individual Lightning Lane spot or Genie+ (so you can ride twice), purchase the Individual Lightning Lane first (because they are generally easier to snag at 7 a.m. than the virtual queue spots are) and then try for a spot in the virtual queue at the 1 p.m. drop.  You must tap into the park prior to 1 p.m. if you want to try to join the virtual queue at the 1 p.m. drop. (Disney officially states guests must be inside the park for the 1 p.m. drop, but we’ve learned that as long as you’ve tapped into the park, you can try to join the virtual queue at 1 p.m. from anywhere.)
1 pm virtual queue drop time for tron

Guests staying at a Deluxe-level resort

  • If you are eligible for the 6 p.m. drop, you do not have to be in the park, but you will need to have the Park Hopper option on your ticket (or be an Annual Passholder). Also keep in mind that this drop is basically the chance to ride for a 3rd time in one day: you can ride once with a virtual queue spot during regular park hours, you can pay to ride once with an Individual Lightning Lane Selection, and then once during Evening Theme Park Hours. If you are successful at snagging all 3, you’d get 3 rides.

3. Confirm your party

Up to 1 hour before you can join the queue, confirm your party.

You don’t have to do this right at 1 hour before you can join the queue, but give yourself a few minutes before the queue opens to confirm your party.

virtual queue

To do that, open up the My Disney Experience app, select virtual queues, select TRON, and then select “Confirm Your Party”.

confirm party for tron virtual queue

Make sure the correct people are selected (it should default to people in your group who are eligible).

confirm party for tron virtual queue

A common snag is the app automatically selecting people without tickets (like kids under 3). Make sure that your party only consists of people who are eligible.

4. In the final minutes, get ready to go

We recommend having the My Disney Experience app open and ready to go a few minutes before the official time. 

refresh button for tron virtual queue

Boarding groups go fast (within seconds), so you don’t want to waste time clicking around and waiting for the app to open. 

Use a second smart device to count down the seconds (like a smartwatch, a second phone, etc.). Don’t have a second smart device? Use the clock icon on your phone, which has a second hand.

5. Count it down…and GO!

Boarding groups will not be available until the official queue drop times.

Spots can be gone in a flash, so that means you’ll want to count down those last seconds so that you are refreshing right as the clock turns.

Immediately as the clock turns to either 7 a.m., 1 p.m., or 6 p.m (if available to you), hit the “Refresh” button and then push the “Join Virtual Queue” button.

join virtual queue button for tron

The people you’re connected to in My Disney Experience who are eligible will automatically be selected when trying to get a boarding group (if you haven’t already confirmed your party as discussed in the previous step).

tron virtual queue confirmation

Your boarding group info should give you an estimate for how long it’ll take to be called (the time estimate is how many minutes from the current time they expect to call you).

This is important:

If you find that some members don’t want a boarding group, don’t take time deselecting their names, as that will likely cost you the chance to get boarding groups.

AND

If you find that some people are missing, don’t waste time trying to add them.

Just go ahead and snag them for the ones that are selected, and then you can visit the Guest Services team (the ones near the blue umbrellas) to change it later.

6. Keep an eye on the app

The app should provide you with a push notification to let you know when it is your turn to ride. 

tron virtual queue notification that it's time to ride

The app should alert you, but it is a good idea to keep an eye on the app yourself, just in case your notification doesn’t go through.

tron virtual queue notification that it's time to ride

When you’re called, you’ll have 1 hour to make your way to TRON. You can always check to see exactly what groups are boarding both in the app as well as on display boards found throughout the park.

Note: We have personally been able to sometimes ride after our official return times at attractions with virtual queues, as well as knowing many others that were able to do the same. But you should never expect that to be the case, and you shouldn’t rely on Disney to allow it. Instead, whenever possible, we recommend you attempt to ride during your assigned time.

7. When it is your turn, enter the line

When it is time to ride, head to Tomorrowland at Magic Kingdom and go directly to TRON. 

Your tickets or MagicBands will be scanned before you enter the line. 

Remember: Each guest can enter the virtual queue no more than once per day. Guests may not hold a boarding group for more than one experience at the same time. If more than one experience is using a virtual queue, guests will need to enter those virtual queues one at a time.

Park Hopping & the virtual queue

With all-day park hopping back starting January 9th, 2024, the way virtual queues work will change a little bit.

Remember, you don’t need to be in a park to book a boarding group for the 7:00 a.m. drop. The parks aren’t even typically open at that time anyway.

BUT, you DO need to be in a park to book a boarding group for the 1:00 p.m. drop. That means you have to be in Magic Kingdom to book TRON or in Epcot to book Guardians of the Galaxy: Cosmic Rewind.

So if you plan to hop to ride an attraction with a virtual queue, just make sure you make sure you are in the park you are hopping to before 1:00 p.m.

Select Disney Resort guests can also join a 6 p.m. virtual queue

There is also a third virtual queue drop time — but only for select Disney Resort hotel guests.

This bonus boarding group at the 6 p.m. drop, available ONLY to guests of Deluxe, Deluxe Villa, Swan and Dolphin, and Shades of Green resorts, doesn’t count towards your daily attraction virtual queue limit.

Keep in mind that the 6 p.m. virtual queue time is only available on select nights when Extended Evening Theme Park Hours are offered at either Epcot or Magic Kingdom. 

To experience Extended Evening Theme Park Hours, guests will need valid admission.

Important: guests who are eligible for the 6 p.m. drop time do not need to be in Magic Kingdom or Epcot to request to join the virtual queues there.

What happens if the boarding groups are gone?

There are a limited number of boarding groups available, and once they are gone, they are gone.

At that point, your only option to ride will be to purchase an Individual Lightning Lane Selection.

tron ride vehicles magic kingdom

How Rider Switch and DAS work with the virtual queue

Both Rider Switch and Disability Access Service (DAS) are available, but you must have already secured a boarding group to use them.

After you have a boarding group, you can see a Cast Member at the attraction for assistance.

How to ride TRON during Mickey’s Not-So-Scary Halloween Party and Mickey’s Very Merry Christmas Party

TRON will be open during Mickey’s Not-So-Scary Halloween Party and Mickey’s Very Merry Christmas Party, but it will only be accessible via the Virtual Queue.

tron virtual queue halloween party

Here’s what you need to know:

  • A special 3rd virtual queue will open at 6:00 p.m. for all guests with a ticket to Mickey’s Not-So-Scary Halloween Party or Mickey’s Very Merry Christmas Party. The ticket must be linked to your account in My Disney Experience in order to request to join.
  • Guests with MNSSHP or MVMCP tickets do NOT need to be in Magic Kingdom to request to join the queue.
  • You can confirm your party before the queue opens.
  • There will be no standby line or Individual Lightning Lanes available.
  • Each guest can only request to join the virtual queue once per event.

Individual Lightning Lane Selection with TRON

If you are unable to score a boarding group via the virtual queue, you can always try to purchase an Individual Lightning Lane Selection.

However, we recommend that you have a game plan for the day before the virtual queue and Individual Lightning Lane Selections open up to guests.

If not, there’s a good chance you’ll walk away without either.

More than likely, both boarding groups and pay-per-ride options will disappear very quickly, so you need to decide what you want to do before 7 a.m. because 1 person won’t have time to do both.

Tip: If you are traveling with at least 2 people with their own My Disney Experience accounts and TRON is a “must do” for you, split up the duties and have 1 person try for the Virtual Queue right at 7 a.m. while the other one tries to purchase an Individual Lightning Lane selection.

Magic Kingdom Genie Plus Priorities graphic

Remember, the virtual queue opens up to ALL guests with a Magic Kingdom theme park reservation and valid theme park admission starting at 7 a.m., no matter if a guest is staying onsite or offsite.

But, Individual Lightning Lane Selection purchases begin for onsite guests starting at 7 a.m. Offsite guests can’t book these until park opening, which is usually one hour after onsite guests have already snagged all, if not most, pay-to-ride availability.

So, if you’re staying offsite, you should at least try for the virtual queue, since Individual Lightning Lane Selections don’t open up until official park opening.

And if you don’t get a boarding group, once Magic Kingdom opens, you can try for a TRON Individual Lightning Lane, depending on availability.

Whether you’re staying onsite or offsite, you don’t have to be inside the park to purchase any Individual Lightning Lane attraction.

tron individual lightning lane price

Keep in mind that the virtual queue system is completely separate from Individual Lightning Lanes, meaning if you can book both, you could end up riding TRON twice.

And — if you’re an eligible Deluxe Resort guest with access to Extended Evening Theme Park Hours, you can try to join the virtual queue at 6 p.m., meaning you could possibly ride TRON 3 times.

The cost to pay-to-ride TRON will vary. For example, on the first day of TRON’s soft opening (March 20, 2023), the ILL cost $20 per person (plus tax). We assume ILL pricing will be higher during busier times of the year.

FAQs

Can I be late for my boarding group return time at TRON?

No, please do not be late for your boarding group return time at TRON, because if you miss it, you likely won’t be able to ride.

That’s a little confusing for some because Cast Members have been quite flexible with return times at Guardians of the Galaxy: Cosmic Rewind, often allowing guests to ride hours after their boarding groups were called.

But at TRON, the reports are that they have been a lot stricter about enforcing those return times and turning away guests who were late.

late arrivals for virtual queues

How fast do boarding groups for TRON disappear?

If you are trying to see just how fast boarding groups are filled, you can do that from anywhere (you don’t have to be in the parks). This is especially useful in the final days before you plan to go to Magic Kingdom.

Open the My Disney Experience app, scroll down on the main screen until you see the virtual queue section, and click “join” where it will show you which groups are currently boarding.

tron virtual queue now boarding screenshot

When boarding groups are available, you’ll be able to click the “Join a boarding group” button (of course, if you aren’t eligible, it will tell you that you can’t join).

When boarding groups are unavailable, you won’t be able to click the button, which is the sign that the groups are full for the day.

Can I join the virtual queue for both TRON and Cosmic Rewind?

Yes, you can, but not both at 7 a.m.

You can do 1 with the 7 a.m. drop, and then if you have a ticket that has Park Hopping, you can hop to the other park and as long as you have tapped in by 1:00 p.m. you can try for a boarding group for the other attraction.

Just remember: you can only hold one attraction virtual queue at a time.

If you are staying at a Deluxe or Deluxe Villa Resort AND you plan to be visiting either Magic Kingdom or Epcot on a night with Extended Evening Theme Park Hours, you’ll also have a chance to try for a boarding group during the 6 p.m. drop.

Does everyone in my family have to show up to get a boarding group?

One of the most common questions we’ve received is, “does my entire family have to show up to get into a boarding group?”

And, for the first round of groups, that answer is “no.”

This is a change in how things have been done in the past (where previously everybody that wished to ride had to be in the park). Now, the first round of boarding groups open up at 7 a.m., and guests will be able to request to join from anywhere.

The second boarding group opportunity (which is at 1 p.m.) is different, however.

In order to request to join a 1 p.m. boarding group, you must have scanned your ticket or MagicBand to enter the park.

If I have a boarding group, can I leave Magic Kingdom and then come back?

Yes, you can leave the park and come back.

But, keep in mind that the modified virtual queue for TRON only gives you a one-hour return window

This means you have up to one hour from the time of the alert to go to the entrance of the attraction, so you’ll definitely not want to go far.

You can follow along with where Disney is on calling boarding groups inside the My Disney Experience app, and as long as you have turned on notifications, you’ll get a pop-up when it is your turn.

Does TRON use backup boarding groups?

No, TRON does not use backup boarding groups.

Backup boarding groups were common for Rise of the Resistance. But they haven’t been used for either Guardians of the Galaxy: Cosmic Rewind or TRON.

Do you use the app or a browser to get a boarding group?

Disney makes it confusing because some functionality is available only via a browser and some through the My Disney Experience app. Boarding groups are in the app.

Do you open the app right at 7 a.m./1 p.m. or just before?

As you watch the second hand click closer to the time, you’ll want to open the app a few minutes before and then hit that refresh button right at 7 a.m. or 1 p.m.

What about having a child under 3 who doesn’t have a ticket or a park pass?

When getting a boarding group, the people with Park Passes will automatically be selected to join, but that shouldn’t include anybody under 3 since they don’t have tickets or a Park Pass. They will, however, be able to ride — depending on the height requirement, etc.

Tips for snagging a boarding group

  • Test your cell signal. Disney Wi-Fi is notoriously bad, and we recommend you use your cell signal instead of relying on the Wi-Fi. But, that means you will definitely need to test your signal before the big day. Depending on your resort, you may need to leave your room and head to someplace more open to get a strong signal. 
  • Practice. We highly recommend you practice snagging a boarding group so that you can get familiar with the process.
  • Set an alarm. If you’re determined to get one of the coveted groups, set your alarm and be ready to go a few minutes before the clock turns to 7 a.m. or 1 p.m.
  • Don’t waste your time changing the party. After you select “Join Group” you’ll be shown a screen that should already have your party created. Even if it isn’t 100% accurate, don’t waste your time removing or adding members. Instead, finish snagging the Boarding Group and then go to Guest Services if you have somebody missing from your group. If you try to update the group, you’ll likely miss out snagging a spot.
  • Countdown the seconds. Traveling with more than yourself? Have somebody else pull up a world clock with the seconds visible. Depending on your phone, you may need to download an app, but if you have an iPhone, the clock app’s analog clock should have a sweeping second hand. Watch it closely and hit the button to request a boarding group as soon as the clock ticks to 7 a.m. Even a few seconds delay can cause you to get a later group or even miss out on a boarding group altogether.
  • Have only 1 person in your traveling party attempt it. Previously, we would recommend that multiple people in your group try. However, Disney has been notifying guests via email to “Please keep in mind, only one Guest per traveling party should attempt to enroll in the virtual queue. Multiple Guests and devices attempting to enroll the same party could complicate securing a boarding group.” Better safe than sorry and stick to 1 person.

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We’ll be sure to keep you and this post up to date as we learn more information about TRON’s virtual queue.

Video: How to ride TRON Lightcycle / Run at Magic Kingdom