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How to get the Disney World resort room you want

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WDW Prep School → Disney World Resorts → Featured → How to get the Disney World resort room you want
  • Shannon Albert
  • February 20, 2015
  • June 13, 2019
All Star Sports Resort

Disney World resort rooms have several views that you can choose when booking, and then there are lots of requests you can make to get a room that will be a good fit.

Today, I’ve got information on each resort and how to get a room that’s right for you.

Let’s get started…

In this article (click for table of contents)

  • Booking the right view
  • Making room requests
  • Which requests should you make?
  • All-Star Movies
  • All-Star Music
  • All-Star Sports
  • Art of Animation
  • Pop Century
  • Caribbean Beach Resort
  • Coronado Springs Resort
  • Port Orleans Riverside
  • Port Orleans French Quarter
  • Animal Kingdom Lodge and Villas
  • Beach Club Resort and Villas
  • Boardwalk Inn and Villas
  • Contemporary Resort and Bay Lake Tower
  • Grand Floridian Resort and Villas
  • Old Key West
  • Polynesian
  • Saratoga Springs Resort
  • Wilderness Lodge and Villas
  • Yacht Club

Booking the right view

One of the first decisions you’ll encounter when booking your Disney World trip is which view to book at your resort. Some resorts have only 1 or 2 views to choose from; other resorts have more than 10.

A view is essentially a guaranteed type of room. Once you book it, you know that’s what you’ll have on your trip.

Some suggestions on booking views:

  • At the Values and Moderates that offer it, I always recommend a Preferred Room to reduce the amount of walking you’ll have to do to get to the main building
  • If there are things you absolutely must have and there’s a view for that, make sure you book it. Examples: king bed, bunk beds, etc.

Making room requests

After your room is booked, you can make room requests so that you can narrow down the location of the room you’ll have for your trip. Just make sure your requests don’t conflict and aren’t redundant with the room view you booked.

For example:

  • If you book a Preferred Room at Caribbean Beach Resort and then request to be in Barbados Village, that doesn’t make sense because there are no Preferred Rooms in that section.
  • If you book a water view room, there’s no need to also request a water view room since you know that’s what you’re getting.

There are 2 types of room requests: 1.) the ones you can make up to 60 days beforehand using Disney’s online check-in system and 2.) requests that you call in to have added to your reservation (people used to fax requests but I don’t recommend that as the effectiveness varies between resorts).

Some guidelines for making room requests:

  • Don’t request a specific room number, but put in requests that emphasize what’s important to you.
  • Keep your requests to a minimum – usually 2-3 at the most.

Online check-in
Online check-in is something you can do up to 60 days before your trip (I suggest doing it at least 10 days beforehand) and makes sense for anybody who wants to save some time at the resort since most/all of the info they’d ask you at the front desk can be entered online.

You access this by logging into your My Disney Experience account, going to the My Disney Experience menu and selecting “My Reservations and Tickets.” You should then be taken to the screen that shows your resort reservation and has a link you can click to check-in online.

Once you click that link, you’ll be prompted to enter some information on the next screens…

Part of the online check-in process is the option to make room requests for your trip. For each resort, Disney has provided a list of requests you can make online and from that list, you can choose 2. More on those options below, but you access those by clicking the button on this screen.

You will be shown a screen like this that you can use to make up to 2 requests.

Who shouldn’t use online check-in? People who want to ask for an upgrade and/or discuss room options at the front desk.

Another perk to online check-in: Disney is starting to implement a system where people who check-in online can bypass the front desk and go straight to their room (this will be fully rolled out by mid-March 2015, except for Ft. Wilderness). To use this system, people must have their MagicBands shipped to their house ahead of time, check-in online, and provide a way of being contacted (text or email).

If you use online check-in but don’t get to bypass the front desk during your trip, be sure to at least get into the online check-in line at your resort which should be shorter and quicker than the regular line.

Requests made by phone
If you want to make requests that aren’t available in the online check-in process, you can provide more specific requests by calling them in (note: if you’re using a travel agent, they will need to call them in).

The way that it works is that the reservations are sent to the resorts about 5 days beforehand when a room assigner goes through all of them and starts to assign rooms.

They will first assign groups who are linked. If you’re traveling as a group who has at least 2 rooms, be sure to get a “travel with” number so you will at least be placed together.

Then the room assigners will move on to the reservations that have requests. They’ll have the online requests you made + they will consider requests that were called in.

The number to call to add your room requests is 407-939-7630.

If you have special requests due to a disability, you can call 407-939-7807.

Which requests should you make?

Below, I’ve listed out the online check-in requests for each resort, which requests are valid for each type of room view, and other requests you might consider making by phone.

Everybody at every resort can request these things:

  • Crib
  • High chair
  • Bed rails
  • Handicap-accessible room
  • Connecting rooms (these requests are often not granted, so you’re better off booking a suite if you must be together)
  • Microwaves (limited availability)

VALUE RESORTS

All-Star Movies

There are 2 room views you can book at All-Star Movies – Standard and Preferred – and lots of online room request options.

Since so many rooms are considered Preferred Rooms here, requests become even more important to get the location that you want.

(You can click the map to view a larger version.)

All-Star Movies online request options (choose up to 2)
(X = this request is valid and doesn't conflict with the room view)
Corner Room 2nd Floor Lndscp View Love Bug Sect. Toy Story Sect. Near Trans. Ground Floor Highest Floor 101 Dalm. Sect. Mighty Ducks Sect. Near Elev.
Standard Rooms (rooms in the Mighty Ducks and Love Bug bldgs) X X X X X X X X X
Preferred Room (rooms in the Toy Story, 101 Dalmatians and Fantasia bldgs) X X X X X X X X X
Other requests you might consider making by phone: King bed (for 2 people, or 2 people plus a child under 3), Fantasia section (if you booked a Preferred Room), and pool view

Tips:

  • If you booked a Standard View room, the Mighty Ducks section is about as close to All-Star Music as it is the main building at All-Star Movies. If you end up in that section, you could just as easily use the buses and food court at either one.
  • If you booked a Preferred Room and want to be as close to Cinema Hall as possible, I’d suggest combining requests to be near transportation with the section of your choice.

All-Star Music

You can book 3 kinds of rooms at All-Star Music – Standard, Preferred, or a Family Suite.

(You can click the map to view a larger version.)

All-Star Music online request options (choose up to 2)
(X = this request is valid and doesn't conflict with the room view)
Ground Floor Highest Floor Broadway Hotel Sect. Rock Inn Sect. Near Trans. 2nd Floor Landscape View Calypso Sect. Near Elev.
Standard Rooms X X X X X X X X
Preferred Room (rooms located in Calypso buildings 1 and 10) X X X X X X
Family Suites (located in Jazz Inn and Calypso buildings) X X X X X X X
Other requests you might consider making by phone: King bed (for 2 people, or 2 people plus a child under 3), Jazz Inn section (if you booked a Standard Room or a Family Suite), Country Fair section (if you booked a Standard Room)

Tips:

  • People who want quieter rooms should request landscape view with a higher floor.
  • Those who booked a Standard Room and want to be as close to Melody Hall as possible should consider requesting to be near transportation (available in the online check-in process) and in the Jazz Inn buildings (not available to request online so you’ll need to call).

All-Star Sports

You can book two types of rooms at All-Star Sports – Standard and Preferred.

(You can click the map to view a larger version.)

All-Star Sports online request options (choose up to 2)
(X = this request is valid and doesn't conflict with the room view)
Grnd Floor Highest Floor Lndscp View Near Elev. Cntr Ct Sect. Home Run Sect. T-down Sect. 2nd Floor Upper Floor Lower Floor Near Trans. Hoops Hotel Sect. Surf's Up Sect.
Standard Rooms (rooms located in all sections except Surf's Up) X X X X X X X X X X X X
Preferred Room (rooms located in Surf's Up Section) X X X X X X X X
Other requests you might consider making by phone: King bed (for 2 people, or 2 people plus a child under 3)

Tips:

  • People who want quiet rooms should request a Landscape View on a higher floor
  • Those who book Standard Rooms but want to be close can request building 10 with a view of the parking lot which will put you very close to Stadium Hall

Art of Animation

At Art of Animation, you can book a Standard Room or Family Suite. When booking a Family Suite, you’ll get to specify which section at the time you book.

(You can click the map to view a larger version.)

Art of Animation online request options (choose up to 2)
(X = this request is valid and doesn't conflict with the room view)
Ground Floor 4th Floor Lake View Near Trans. 2nd Floor Highest Floor Landscape View Near Elevator
Standard Rooms (Little Mermaid rooms in bldgs 7, 8, 9) X X X X X X X X
Family Suites (Cars, Finding Nemo and Lion King themed in bldgs 1, 2, 3, 4, 5, 6, and 10) X X X X X X X X
Other requests you might consider making by phone: King bed (for 2 people, or 2 people plus a child under 3 – only available in Standard Little Mermaid rooms)

Tips:

  • Lake views or landscape views on a higher floor will be the quietest. Consider also asking for a corner room.
  • Since there are no Preferred Rooms at Art of Animation, I’d highly suggest requesting to be near transportation to cut down on walking.

Pop Century

At Pop Century, you have 4 choices of rooms:

  • Standard
  • Standard Pool View
  • Preferred
  • Preferred Pool View

Because the Preferred rooms are available in so many areas, I’d recommend booking the Preferred Pool View to guarantee you’ll be as close to the main building as possible.

(You can click the map to view a larger version.)

Pop Century online request options (choose up to 2)
(X = this request is valid and doesn't conflict with the room view)
Ground Floor 4th Floor Lake View Near Trans. 60's Sect. 80's Sect. 2nd Floor Highest Floor Lndscp View 50's Sect. 70's Sect. 90's Sect.
Standard View (rooms throughout the resort) X X X X X X X X X X X X
Standard Pool View (rooms located in 50s, 80s, and 90s sections) X X X X X X X X X
Preferred Room (rooms located in 50s, 60s and 70s sections) X X X X X X X X X X
Preferred Pool View (rooms located in 60s section) X X X X X X X X
Other requests you might consider making by phone: King bed (for 2 people, or 2 people plus a child under 3)

Tips:

  • Buildings 3, 4, 5, and 6 provide the best view of Hourglass Lake
  • The quietest rooms will be the ones away from the pools and on higher floors
  • For a chance at seeing some of the Illuminations fireworks, you can try to get a lakeside room on an upper floor in buildings 2, 3, or 4

 

MODERATE RESORTS

Caribbean Beach Resort

You have a few room choices at Caribbean Beach Resort:

  • Standard View (rooms located in every village except Trinidad North and Trinidad South)
  • King Bed (rooms located in every village except Trinidad South)
  • Water or Pool View (rooms could be in any village)
  • Preferred Room (all rooms are in Trinidad North and Martinique 24, 25, 26)
  • Pirate Rooms (all rooms located in Trinidad South)

(You can click the map to view a larger version.)

Caribbean Beach online request options (choose up to 2)
(X = this request is valid and doesn't conflict with the room view)
Aruba Village Jamaica Village Trindad North Ground Floor Near Trans. Barbados Village Martinique Village Corner Room 2nd Floor Water View
Standard View (rooms located in every village except Trinidad North and South) X X X X X X X X X
King Bed (rooms located in every village except Trinidad South) X X X X X X X X X X
Water or Pool View (rooms could be in any village) X X X X X X X X X
Preferred Room (all rooms are in Trinidad North and Martinique 24, 25, 26) X X X X X X X
Pirate Rooms (all rooms located in Trinidad South) X X X X X
Other requests you might consider making by phone: King bed (for 2 people, or 2 people plus a child under 3). To guarantee this, you can book a King Bed room. Putting it as a request won't guarantee it. Not available in Trinidad South.

Tips:

  • Buildings don’t have elevators so request ground floor if you don’t want to climb stairs.
  • If you have a Standard Room but want to be as close to the main building as possible, you could request 1.) Martinique and near transportation, or 2.) buildings 45 or 51

 

Coronado Springs Resort

You have several room choices at Coronado Springs Resort:

  • Standard View (rooms throughout the resort except for Casitas 1, 2 and 3 and Cabanas 9B)
  • Water View
  • King Bed
  • Preferred Rooms (rooms located in Casitas 1, 2, and 3)
  • Preferred King (rooms located in Casitas 1, 2, and 3)
  • Water View King (located in Casitas and Cabanas sections)
  • Standard View Business Class (located in Cabanas 9B)
  • King Bed Business Class (located in Cabanas 9B)
  • Junior Suite (located in Casitas 1, 2, and 3 with 1 room in Cabanas 9B)
  • Junior Suite King (located in Casitas 1, 2, and 3 with 1 room in Cabanas 9B)
  • Casitas 1 Bedroom Suite
  • 1 Bedroom Suite King (located in Casitas 1 and 3, and Cabanas 8B and 9B)
  • VIP Suite (located in Casitas 1 and Cabanas 9B)
  • Presidential/Executive Suite (located in Casitas 1 and Cabanas 9B)

(You can click the map to view a larger version.)

Coronado Springs online request options (choose up to 2)
(X = this request is valid and doesn't conflict with the room view)
Corner Room Ranchos Area Upper Floor Near Trans. Cabanas Area Ground Floor Near Elevator
Standard View (rooms throughout the resort except for Casitas 1, 2 and 3) X X X X X X X
Water View X X X X X X X
King Bed X X X X X X X
Preferred Rooms (rooms located in Casitas 1, 2, and 3) X X X X X
Preferred King (rooms located in Casitas 1, 2, and 3) X X X X X
Water View King X X X X X X
Standard View Business Class (located in Cabanas 9B) X X X X X
King Bed Business Class (located in Cabanas 9B) X X X X X
1 Bedroom Suite King (located in Casitas 1 and 3, and Cabanas 8B and 9B) X X X X X X
Junior Suite (located in Casitas 1, 2, and 3 with 1 room in Cabanas 9B) X X X X X X
Junior Suite King (located in Casitas 1, 2, and 3 with 1 room in Cabanas 9B) X X X X X X
VIP Suite (located in Casitas 1 and Cabanas 9B) X X X X X X
Presidential/Executive Suite (located in Casitas 1 and Cabanas 9B) X X X X X X
Other requests you might consider making by phone: King bed (for 2 people, or 2 people plus a child under 3). To guarantee this, you can book a King Bed room. Putting it as a request won't guarantee it.

Tips:

  • If you have a Standard Room but want to reduce walking as much as possible, you could request Cabanas 8A due its proximity to a bus stop, the main pool area, and a relatively short walk to the main building.
  • Most resorts have the main pool and the main building together, but they are separate here. Decide which is more important to you and request a room accordingly.

Port Orleans Riverside

You have a several room choices at Port Orleans Riverside:

  • Standard View (rooms can be in any bldg except 14, 15, 18 and 27)
  • Garden View (rooms can be in any bldg except 14, 15, 18 and 27)
  • Preferred Room (all rooms are in Alligator Bayou section, bldgs 14,15,18 and 27)
  • King Bed (can be located in any bldg except 90 and 95)
  • Pool View (rooms in bldgs 16, 17, 18, 24, 25, 35, 36, 39, 80, 85, 90, 95)
  • River View (rooms in bldgs 14, 27, 38, 80, 85, 90, 95)
  • Royal Guest Rooms – Standard, Garden, Pool and River View options available (all rooms located in bldgs 90 and 95)

(You can click the map to view a larger version.)

Port Orleans Riverside online request options (choose up to 2)
(X = this request is valid and doesn't conflict with the room view)
Corner Room Second Floor Near Elevator Ground Floor Highest Floor
Standard View (rooms can be in any bldg except 14, 15, 18 and 27) X X X X X
Garden View (rooms can be in any bldg except 14, 15, 18 and 27) X X X X X
Preferred Room (all rooms are in Alligator Bayou section, bldgs 14,15,18 and 27) X X X X
King Bed (can be located in any bldg except 90 and 95) X X X X X
Pool View (rooms in bldgs 16, 17, 18, 24, 25, 35, 36, 39, 80, 85, 90, 95) X X X X X
River View (rooms in bldgs 14, 27, 38, 80, 85, 90, 95) X X X X X
Royal Guest Rooms (all rooms located in bldgs 90 and 95) X X X X X
Other requests you might consider making by phone: 1.) King bed (for 2-3 people). To guarantee this, you can book a King Bed room. Putting it as a request won't guarantee it. 2.) Specific buildings. If you have your heart set on a particular building or area, you could add that to your reservation. Just be sure to request a building that matches the type of room you booked.

Tips:

  • Elevators only exist in buildings 80, 85, 90, 95 (the Magnolia Bend section) so if you don’t want to do stairs, either request ground floor in the Alligator Bayou buildings (which is all buildings except for 80, 85, 90 and 95) or request to be in Magnolia Bend.
  • Don’t request second floor and highest floor together. Highest floor in buildings 80, 85, 90, and 95 is the 3rd floor. All other buildings are 2 stories.
  • Corner rooms in the Alligator Bayou section often give you 2 windows instead of 1.

 

Port Orleans French Quarter

You have a few room choices at Port Orleans French Quarter:

  • Standard View (rooms located throughout the resort)
  • Garden View (rooms located throughout the resort)
  • King Bed (rooms located throughout the resort)
  • Pool View (buildings 2 and 5)
  • River View (buildings 1, 2, 5, 6 and 7)

(You can click the map to view a larger version.)

Port Orleans French Quarter online request options (choose up to 2)
(X = this request is valid and doesn't conflict with the room view)
Corner Room Second Floor Near Elevator Ground Floor Near Trans.
Standard View (rooms located throughout the resort) X X X X X
Garden View (rooms located throughout the resort) X X X X X
King Bed (rooms located throughout the resort) X X X X X
Pool View (upper floors of bldgs 2 and 5) X X X X
River View (bldgs 1, 2, 5, 6 and 7) X X X X X
Other requests you might consider making by phone: 1.) King bed (for 2 people, or 2 people plus a child under 3). To guarantee this, you can book a King Bed room. Putting it as a request won't guarantee it. 2.) Specific buildings. If you have your heart set on a particular building or area, you could add that to your reservation. Just be sure to request a building that matches the type of room you booked.

Tips:

  • The resort is small so none of the rooms are very far from everything, but request building 3 or 4 if you booked a Standard View room and want to be closest to the main building and bus stop.
  • Corner rooms have two windows so request that if you’re interested in having that option.

 

DELUXE RESORTS AND VILLAS

Animal Kingdom Lodge and Villas


The information below is for Animal Kingdom Lodge, not the Villas. I’ll add the Villas info when I have a complete list of the online check-in options available there.

You have several room options at Animal Kingdom Lodge:

  • Standard View (on floors 1-4)
  • Arusha View
  • Savanna View
  • Pool View
  • Pool View – bunk bed
  • Arusha View – bunk bed
  • Savanna View – bunk bed
  • Standard View-1 BR Suite-Club Level Access
  • 1 Bedroom Suite – Club Level Access (floors 5 and 6)
  • 2 Bedroom Suite – Club Level Access (floors 5 and 6)
  • Standard Room – Club Level Access (floors 5 and 6)

(You can click the map to view a larger version.)

Animal Kingdom Lodge online request options (choose up to 2)
(X = this request is valid and doesn't conflict with the room view)
Ground Floor Upper Floor Near Lobby Near Elevator Highest Floor Kudu Trail View Lower Floor Near Trans.
Standard View (on floors 1-4) X X X X X X X X
Arusha View X X X X X X X
Savanna View X X X X X X X X
Pool View X X X X X X X
Pool View – bunk bed X X X X X X X
Arusha View – bunk bed X X X X X X X
Savanna View – bunk bed X X X X X X X X
Standard View-1 BR Suite-Club Level Access X X X X X X X X
1 Bedroom Suite – Club Level Access (floors 5 and 6) X X X X
2 Bedroom Suite – Club Level Access (floors 5 and 6) X X X X
Standard Room – Club Level Access (floors 5 and 6) X X X X
Other requests you might consider making by phone: King bed (for 2 people, or 2 people plus a child under 3).

Tips:

  • Ground floor rooms don’t have balconies, but all others do. Request an upper floor if that’s important to you.
  • Each savanna has different animals so you might want to choose based on that. Ostriches can only be found on the Sunset Savannah, zebras are only located on the Arusha Savannah, and kudu are only found on the Uzima Savannah. Giraffes are the only animal that you can see on all three savannahs.
  • Relatively speaking, very few rooms fall into the “standard” category so there’s a good chance that people who book a Standard View room will be upgraded (especially if traveling during a less busy time). Of course, you should book a view if you really want it, but people looking to save a bit of money might want to take the chance.

Beach Club Resort and Villas

The information below is for the Beach Club Resort, not the Villas. I’ll add the Villas info when I have a complete list of the online check-in options available there.

Here are your room choices at the Beach Club:

  • Standard View
  • Garden View
  • Water or Pool View
  • Standard View – Club Level (rooms on the 5th floor)
  • Garden View – Club Level (rooms on the 5th floor)
  • Lagoon or Pool View – Club Level (rooms on the 5th floor)
  • Deluxe Room – Club Level (not on 5th floor)
  • 1 Bedroom Suites – Club Level (not on 5th floor)
  • 2 Bedroom Suites – Club Level (not on 5th floor)
  • Nantucket Vice Presidential Suite
  • Newport Presidential Suite

(You can click the map to view a larger version.)

Beach Club online request options (choose up to 2)
(X = this request is valid and doesn't conflict with the room view)
Large Balcony Upper Floor Ground Floor Lower Floor
Standard View X X X X
Garden View X X X X
Water or Pool View X X X X
Standard View – Club Level (rooms on the 5th floor) X
Garden View – Club Level (rooms on the 5th floor) X
Lagoon or Pool View – Club Level (rooms on the 5th floor) X
Deluxe Room – Club Level (not on 5th floor) X
1 Bedroom Suites – Club Level (not on 5th floor) X
2 Bedroom Suites – Club Level (not on 5th floor) X
Nantucket Vice Presidential Suite X
Newport Presidential Suite X
Other requests you might consider making by phone: 1.) King bed (for 2 people, or 2 people plus a child under 3). There aren't a lot of rooms with king beds, but there are a few. 2.) Daybeds. Many of the rooms have a daybed in addition to the 2 queen beds. Groups of 5 are given priority for those rooms but anybody can request one for their room. 3.) Room location. The online check-in options for this resort don't allow you to pick what you want to be near so I'd add it by phone. You could request to be near things such as the lobby, Epcot, etc.

Tips:

  • About half of the rooms have full balconies and the rest have tiny Juliet balconies. I’d highly recommend requesting a full balcony in the online check-in.
  • Stormalong Bay is a large, popular pool area and it can be loud. If quiet is important, consider requesting a Garden View.
  • Although Illuminations can’t really be viewed well outside of Epcot, you can catch glimpses from some Garden View rooms on higher floors.

Boardwalk Inn and Villas

The information below is for Boardwalk Inn, not the Villas. I’ll add the Villas info when I have a complete list of the online check-in options available there.

Here are your room choices at the Boardwalk:

  • Standard View
  • Water View
  • Standard Room – Club Level (most rooms on 4th floor)
  • Deluxe Room – Club Level (located on 3rd and 4th floors)
  • Outer Building – Garden Room – Club Level

(You can click the map to view a larger version.)

Boardwalk Inn online request options (choose up to 2)
(X = this request is valid and doesn't conflict with the room view)
Second Floor Fifth Floor Highest Floor Near Elevator Fourth Floor Ground Floor Near Lobby Boardwalk View
Standard View X X X X X X X
Water View X X X X X X X X
Standard Room – Club Level (most rooms on 4th floor) X X X
Deluxe Room – Club Level (located on 3rd and 4th floors) X X X
Outer Building – Garden Room – Club Level X X X
Other requests you might consider making by phone: 1.) King bed (for 2 people, or 2 people plus a child under 3) or 2.) Epcot view

FYI – almost all rooms have a daybed and balcony.

Tips:

  • For a chance to see Illuminations, you might want to request the highest floor with an Epcot view
  • People who book Standard Rooms should consider requesting to be near an elevator due to the length of the hallways

Contemporary Resort and Bay Lake Tower

The information below is for the Contemporary, not Bay Lake Tower. I’ll add the Bay Lake Tower info when I have a complete list of the online check-in options available there.

Here are your room choices at the Contemporary:

  • Tower – Bay Lake View (all rooms have a balcony)
  • Tower – Theme Park View (all rooms have a balcony)
  • Garden Wing – Standard View (none have balconies; first floor has patio)
  • Garden Wing – Garden View (none have balconies; first floor has patio)
  • Garden Wing – Deluxe Room (none have balconies; first floor has patio)
  • Standard Room – Atrium Club Level (rooms are on 12th floor)
  • Theme Park View – Atrium Club Level (rooms are on 12th floor)
  • Garden Wing – 1 Bedroom Suite Access
  • Garden Wing – Hospitality Suite Access
  • Bay Lake View – 1 Bedroom Suite – Club Level (rooms located on 14th floor)
  • Bay Lake View – 2 Bedroom Suite – Club Level (rooms located on 14th floor)

(You can click the map to view a larger version.)

Contemporary online request options (choose up to 2)
(X = this request is valid and doesn't conflict with the room view)
Balcony Ground Floor Near Elevator Odd Number Room Corner Room Upper Floor Near Trans. Patio
Tower – Bay Lake View (all rooms have a balcony) X X X X X X
Tower – Theme Park View (all rooms have a balcony) X X X X X X
Garden Wing – Standard View (none have balconies; first floor has patio) X X X X X X X
Garden Wing – Garden View (none have balconies; first floor has patio) X X X X X X X
Garden Wing – Deluxe Room (none have balconies; first floor has patio) X X X X X X X
Standard Room – Atrium Club Level (rooms are on 12th floor) X X X X X
Theme Park View – Atrium Club Level (rooms are on 12th floor) X X X X X
Garden Wing – 1 Bedroom Suite Access (rooms located on 14th floor and don't have balconies) X X X X
Garden Wing – Hospitality Suite Access (rooms located on 14th floor and don't have balconies) X X X X
Bay Lake View – 1 Bedroom Suite – Club Level (rooms located on 14th floor) X X X X X
Bay Lake View – 2 Bedroom Suite – Club Level (rooms located on 14th floor) X X X X X
Other requests you might consider making by phone: King bed (for 2 people, or 2 people plus a child under 3)

FYI – all rooms have a daybed.

Tips:

  • Odd-numbered Tower room beds on the Bay Lake side face toward Wilderness Lodge. Odd-numbered Magic Kingdom View beds face toward the Magic Kingdom.
  • Some corner Garden View rooms are larger than the regular rooms.
  • Since all Tower Rooms have a balcony, consider requesting a higher floor so you can have a better view from your balcony.

Grand Floridian Resort and Villas

The information below is for the Grand Floridian, not the Villas. I’ll add the Villas info when I have a complete list of the online check-in options available there.

You have several room options at the Grand Floridian:

  • Outer Building – Lagoon View (rooms located in all buildings except Sugar Loaf)
  • Outer Building – Deluxe Room – Garden View (rooms located in all buildings except Sugar Loaf)
  • Outer Building – Theme Park View (rooms located in all buildings except Sugar Loaf)
  • Outer Building – Garden View (rooms located in all buildings except Sugar Loaf)
  • Main Building – Standard Room – Club Level (rooms located on 3rd, 4th and 5th floors)
  • Main Building – Deluxe King Room – Club Level (rooms located on 3rd, 4th and 5th floors)
  • Main Building – Theme Park View – Club Level (rooms located on 3rd, 4th and 5th floors)
  • Outer Building – Standard Room – Club Level Access (rooms located in Sugar Loaf building)
  • Outer Building – 2 Bedroom Suite – Club Level Access (rooms located in Sugar Loaf building)
  • Outer Building – 1 Bedroom Suite – Club Level Access (rooms located in Sugar Loaf building)

(You can click the map to view a larger version.)

Grand Floridian online request options (choose up to 2)
(X = this request is valid and doesn't conflict with the room view)
Near Conv. Center Ground Floor Big Pine Key Bldg Sago Key Bldg Lower Floor Dormer Room Boca Chica Bldg Conch Key Bldg Upper Floor
Outer Building – Lagoon View (rooms located in all buildings except Sugar Loaf) X X X X X X X X X
Outer Building – Deluxe Room – Garden View (rooms located in all buildings except Sugar Loaf) X X X X X X X X X
Outer Building – Theme Park View (rooms located in all buildings except Sugar Loaf) X X X X X X X X X
Outer Building – Garden View (rooms located in all buildings except Sugar Loaf) X X X X X X X X X
Main Bldg – Standard Room – Club Level (rooms located on 3rd, 4th and 5th floors) X X X
Main Bldg – Deluxe King Room – Club Level (rooms located on 3rd, 4th and 5th floors) X X X
Main Bldg – Theme Park View – Club Level (rooms located on 3rd, 4th and 5th floors) X X X
Outer Bldg – Standard Room-Club Level Access (rooms located in Sugar Loaf building) X X X X X
Outer Bldg -2 Bedroom Suite-Club Level Access (rooms located in Sugar Loaf building) X X X X X
Outer Bldg-1 Bedroom Suite -Club Level Access (rooms located in Sugar Loaf building) X X X X X
Other requests you might consider making by phone: King bed (for 2 people, or 2 people plus a child under 3).

FYI: most rooms have a daybed and many have a private balcony.

Tips:

  • Dormer rooms all have a private balcony, so if you want a private balcony, put in a request for a dormer room to increase your chances
  • Upper floors have a better chance of being able to view fireworks from the room so request one of those if you’d like to see fireworks from there

 

Old Key West

You have several room choices at Old Key West. These are available to people booking through Disney directly. People using DVC points will have different options.

  • Deluxe Studio
  • 1 Bedroom Villa
  • 2 Bedroom Villa
  • Grand Villa (located in buildings 15, 16, 19, 22, 25, 29, 43, 48, 49, 51, 53, and 63)

(You can click the map to view a larger version.)

Old Key West online request options (choose up to 2)
(X = this request is valid and doesn't conflict with the room view)
Second Floor Ground Floor Fairway View Upper Floor Lower Floor Near Elevator Near Trans. Miller's Road Area Peninsular Road Area South Point Road Area Old Turtle Pond Road Area Canal View Dual Bathroom Entrances
Deluxe Studio X X X X X X X X X X X X X
1 Bedroom Villa X X X X X X X X X X X X X
2 Bedroom Villa X X X X X X X X X X X X X
Grand Villa (located in buildings 15,16, 19, 22, 25, 29, 43, 48, 49, 51, 53, 63) X X X X X X X X X

Tips:

  • Only buildings 62, 63, and 64 have elevators.
  • Buildings 29 and under have 1 bathroom entrance and it’s through the master bedroom. Request dual bathroom entrances if you’d like two. The downside is that these buildings can be a bit further away from some amenities.

 

Polynesian

The information below is for the Polynesian, not the Villas. I’ll add the Villas info when I have a complete list of the online check-in options available there.

You have these room options at the Polynesian:

  • Theme Park View (rooms in Tuvalu and Aotearoa buildings)
  • Standard View (rooms in Fiji, Samoa, Rarotonga and Niue buildings)
  • Lagoon View (rooms in Tuvalu and Aotearoa buildings)
  • Garden View – Club Level (rooms in Hawaii and Tonga buildings)
  • Lagoon View – Club Level (rooms in Hawaii and Tonga buildings)
  • Theme Park View – Club Level (rooms in Hawaii and Tonga buildings)
  • 1 Bedroom Suite – Club Level (roooms in Hawaii and Tonga buildings)

(You can click the map to view a larger version.)

Polynesian online request options (choose up to 2)
(X = this request is valid and doesn't conflict with the room view)
Balcony 2nd Floor Aotearoa Bldg Hawaii Bldg Rarotonga Bldg Tuvalu Bldg Ground Floor Patio Fiji Bldg Niue Bldg Samoa Bldg
Theme Park View (rooms in Tuvalu and Aotearoa buildings) X X X X X X
Standard View (rooms in Fiji, Samoa, Rarotonga and Niue buildings) X X X X X X X X
Lagoon View (rooms in Tuvalu and Aotearoa buildings) X X X X X X
Garden View – Club Level (rooms in Hawaii and Tonga buildings) X X X X X
Lagoon View – Club Level (rooms in Hawaii and Tonga buildings) X X X X X
Theme Park View – Club Level (rooms in Hawaii and Tonga buildings) X X X X X
1 Bedroom Suite – Club Level (roooms in Hawaii and Tonga buildings) X X X X X
Other requests you might consider making by phone: 1.) King bed (for 2 people, or 2 people plus a child under 3). King beds are only located in Samoa, Rarotonga and Fiji longhouses. 2.) Tonga longhouse (if you booked Club Level) – this building isn't one of the online check-in request options, but you can request it on your reservation.

Tip:

  • Second floor rooms in Aotearoa, Fiji, Hawaii, Niue, Rarotonga, Samoa and Tuvalu don’t have balconies so request a different floor if you want a balcony

Saratoga Springs Resort

You have a few room options at Saratoga Springs:

  • Deluxe Studio
  • 1 Bedroom Villa
  • 2 Bedroom Villa
  • Treehouse Villa

(You can click the map to view a larger version.)

Saratoga Springs online request options (choose up to 2)
(X = this request is valid and doesn't conflict with the room view)
Carousel Section Ground Floor Grandstand Section Lower Floor Near Elevator Near Trans. Congress Park Near Walkway to DTD Fairway View Upper Floor Near Carriage House Near Pool Near Paddock
Deluxe Studio X X X X X X X X X X X X X
1 Bedroom Villa X X X X X X X X X X X X X
2 Bedroom Villa X X X X X X X X X X X X X
Treehouse Villa X X X
Other requests you might consider making by phone: King bed (for 2 people, or 2 people plus a child under 3).

Tips:

  • The Grandstand section is the first to get on buses in the morning and the first to get off buses when coming back from the theme parks, so it’s probably the best section in terms of transportation. For things you need to do at Carriage House, it’s not too far of a walk to get there.
  • Congress Park has easy access to Downtown Disney/Disney Springs, and all of the buildings there are close to the bus stop.
  • The Carousel Section has a lot of things that are not convenient about it, but if you have a car, you might like it since it’s the closest to the main entrance and you can drive to other areas of the resort as needed.

Wilderness Lodge and Villas

The information below is for Wilderness Lodge, not the Villas. I’ll add the Villas info when I have a complete list of the online check-in options available there.

You have these room options at Wilderness Lodge:

  • Woods View – Bunk Bed
  • Courtyard View – Bunk Bed
  • Courtyard View
  • Woods View
  • Standard View (rooms only located on second floor and above)
  • Deluxe Room – Club Level (rooms located on floors 1-6)
  • Standard Room – Club Level (rooms located on 7th floor)

(You can click the map to view a larger version.)

Wilderness Lodge online request options (choose up to 2)
(X = this request is valid and doesn't conflict with the room view)
Corner Room Second Floor 5th Floor Highest Floor Ground Floor 4th Floor 6th Floor Near Elevator
Woods View – Bunk Bed X X X X X X X X
Courtyard View – Bunk Bed X X X X X X X X
Courtyard View X X X X X X X X
Woods View X X X X X X X X
Standard View (rooms only located on second floor and above) X X X X X X X
Deluxe Room – Club Level (rooms located on floors 1-6) X X X X X X X X
Standard Room – Club Level (rooms located on 7th floor) X X
Other requests you might consider making by phone: 1.) King bed (for 2 people, or 2 people plus a child under 3) 2.) Bunk beds in standard rooms. There isn't a "Standard – Bunk Bed" category but people who book Standard View rooms can request bunk beds.

Tips:

  • The 5th floor is the highest one with an open balcony (closed balconies have walls instead of railings so you have to stand on the balcony to see anything).
  • Ground floor rooms have patios.
  • Courtyard view rooms have a view of the Electrical Water Pageant.

 

Yacht Club

You have several room options at Yacht Club:

  • Standard View
  • Garden View
  • Lagoon or Pool View
  • Standard View – Club Level (rooms are on the 5th floor)
  • Garden/Courtyard View – Club Level (rooms are on the 5th floor)
  • Lagoon View – Club Level (rooms are on the 5th floor)
  • Deluxe Room – Club Level (located on 3rd or 4th floor)
  • 2 Bedroom Suite – Club Level (rooms are on the 5th floor)
  • Commodore Vice Presidential Suite – Club Level (rooms are on the 5th floor)
  • Presidential 2 Bedroom Suite – Club Level (rooms are on the 5th floor)
  • Admiral 2 Bedroom Suite – Club Level (rooms are on the 5th floor)
  • Captain’s Deck 2 Bedroom Suite – Club Level (rooms are on the 5th floor)

(You can click the map to view a larger version.)

Yacht Club online request options (choose up to 2)
(X = this request is valid and doesn't conflict with the room view)
Corner Room Upper Floor Near Elevator Ground Floor Lower Floor
Standard View X X X X X
Garden View X X X X X
Lagoon or Pool View X X X X X
Standard View – Club Level (rooms are on the 5th floor) X X
Garden/Courtyard View – Club Level (rooms are on the 5th floor) X X
Lagoon View – Club Level (rooms are on the 5th floor) X X
Deluxe Room – Club Level (located on 3rd or 4th floor) X X
2 Bedroom Suite – Club Level (rooms are on the 5th floor) X X
Commodore Vice Presidential Suite – Club Level (rooms are on the 5th floor) X X
Presidential 2 Bedroom Suite – Club Level (rooms are on the 5th floor) X X
Admiral 2 Bedroom Suite – Club Level (rooms are on the 5th floor) X X
Captain's Deck 2 Bedroom Suite – Club Level (rooms are on the 5th floor) X X
Other requests you might consider making by phone: King bed (for 2 people, or 2 people plus a child under 3).

FYI – most rooms have a full balcony.

Tip:

  • Upper floors have a better chance of seeing fireworks.

***************************************

Have more tips or questions? Feel free to chime in with your thoughts in the comments.

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100 Comments

  1. Brooke September 11, 2019 Reply

    Do you have any tips or suggestions for the new Gran Destino tower at Coronado???

  2. Jennifer February 4, 2019 Reply

    Do you have any suggestions for room requests at the Dolphin?

  3. Erin February 1, 2019 Reply

    Any chance you’re planning to add Bay Lake Tower to this article? It would be super helpful as we plan our 2019 trip.

  4. Jenny January 7, 2019 Reply

    I love this page & have used it a lot, but the tables don’t show up right anymore. I have tried 4 different browsers. Any chance of updating it? Or is there a browser that will work correctly?

  5. PegP December 30, 2018 Reply

    We had a split stay this month when we were at Disney. One part of our stay was at All Star Movies and the other part was at Saratoga Springs. I did a special request for both resorts. I asked for closest to transportation and lobby. I even explained why – I am disabled and can’t do a lot of walking, especially after walking in the parks.I paid extra for a preferred room at both resorts.

    Neither resort honored my request. While I had a preferred room, my room was about as far as you could get and still be in a preferred room. When I checked in (I do it online, but still do it in person) at Saratoga Springs, they changed my room assignment to give me a closer room. They didn’t at All Star Movies. I was at the far end of the building on the second floor.

  6. Karen September 14, 2018 Reply

    There are two new room categories at Port Orleans Riverside: “Standard View – 5th Sleeper” and “Garden View – 5th Sleeper”. Both are in the Alligator Bayou section and ensure that you get the fold-down bed for a 5th guest, They come with a slightly higher price.

  7. Robyn March 1, 2018 Reply

    Hi, just wondering about out of country guests? Is there a better phone number for international guests to make room requests, or better yet an email address?

  8. Chelsey December 17, 2017 Reply

    Do you have Polynesian villa online check in information?

    Thanks

  9. Peg P September 27, 2017 Reply

    Thank you so much! We’ll be at Coronado next month, and while I did request a room close to the bus stop and on the ground floor when I made the reservation (I’m disabled and can’t walk too far), I didn’t know I could request a specific building that’s near the pool AND the bus.

    And we’re going again next year & hope to be staying at the Wilderness Resort. I was showing my granddaughter the water parade and telling her how you can see that from the resort. But I thought we’d have to go stand outside somewhere to see it. Good to know that by booking a room with a courtyard view, we can see it from our room! Hopefully Disney has that as one of their military discount rooms so we can get it!

  10. NENolan September 25, 2017 Reply

    This is strange because when I went to do online check-in at the Wilderness Lodge the only choice I was given was near elevator and of course that’s the last place I want to be. I wasn’t even given the option of a higher floor which is where I want to be. It looks like Disney has cut down on room requests but this also happened when doing online check-in for Grand Floridian.

  11. Cindy September 4, 2017 Reply

    Hi, wonderful article, thank you! But, I was wondering if you have any of the villa updates yet? Are they in another article? Thank you very much

  12. Traci August 8, 2017 Reply

    Hi… question about the Caribbean Beach online check in screen. On this page it looks like you can request certain villages for Caribbean, but when I go to the online check-in it only shows simple requests like lower floor/near trans/etc. Did they change the online requests or am i looking in the wrong spot? And yes I will be calling in a request later but just wanted some insurance doing both.
    Thanks,

    • Shannon Albert August 9, 2017

      Yes, they changed the request options. You can definitely call to put in your specific request if you want a certain village.

  13. Miz April 21, 2017 Reply

    So if I’m staying at Aoa In a little mermaid(and need a mricowave a room close to the front for mobile/ medical reasons) but also wanted to see if I can upgrade at least a night or 2 (i doubt I could get all 21 nights of my stay) in a cars themed suite what am I better off doing online,phone or in person check in?

    • Peg P September 27, 2017

      The Little Mermaid rooms are the farthest from the pool, lobby, and dining. Only way you can get a closer room would be to book a suite. I stayed there and had booked a Little Mermaid room. I’m also disabled. After walking the Magic Kingdom, I could barely walk when we left. I literally could not make it to my room. I had to go into the lobby and change our room to a Lion King Suite. The suites have microwaves, but cost a lot more. I would call. You may get there and find all the suites have been booked.

  14. Aren April 2, 2017 Reply

    Hi! In your post, you mention, “They will first assign groups who are linked. If you’re traveling as a group who has at least 2 rooms, be sure to get a “travel with” number so you will at least be placed together.”
    How do I get a “travel with” number? I booked 3 rooms for our extended family at the Contemporary, and I am managing everyone with My Disney Expereince account. We would like to be adjoining or connecting.

    Thanks!

    • Shannon Albert April 2, 2017

      Just call Disney, let them know what you need to do, and they’ll be able to set it up for you. However, if you’re all booked on the same reservation instead of separate ones, you’re already connected just by virtue of being on the same reservation.

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Was hoping for more, but I suspect they’ll be dripping the info out as they learn more about how things are going safety-wise.

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