Skip to Content

How to use My Disney Experience to find characters at Disney World

HomeHow to use My Disney Experience to find characters at Disney World
How to use My Disney Experience to find characters at Disney World

One of the best parts of Disney World is meeting the characters, but with so many to see, it can be tricky trying to fit all your favorites in to your day.

Luckily, the My Disney Experience App lists out most of the characters, making it easy to see who, where, and when the characters are meeting in the parks.

Here’s how it works…

Want to find your favorite characters at Disney World? Follow these steps:

Download the My Disney Experience app

If you haven’t already, you’ll need to download the My Disney Experience app.

Once you do, open it up.

Sometimes it can be a bit…slow…to open, but don’t give up.

Select (touch) the map pin that is at the bottom of the app

my disney experience characters

When you open up the app, you’ll notice a menu across the bottom:

  • Takes you back to the opening home screen
  • Takes you to the map
  • Quick menu for some of the most popular tasks, such as ordering food, checking dining availability, making and modifying Park Pass reservations + more
  • Allows you to search for things on the app
  • Opens up an additional menu with links to LOTS of other things, like PhotoPass, Future Plans, the Tip Board, etc.

You’ll want to select the map pin icon to open up the map.

Select “Characters” from the middle menu

Once you have the map open, you’ll need to select “Characters” from the dropdown menu at the top.

my disney experience characters

Narrow your search to the desired location

The “Filter” lets you narrow your search.

my disney experience characters

Toggle back and forth between map view and list view

The “Show List” button in the upper right lets you toggle back and forth between the map view and a list view of the characters at Disney World.

my disney experience characters

Select character you are looking for

Both the map and the lists are interactive and if you select something, it will open up in a new window.

my disney experience characters

When looking at a detail view for a character, you’ll see the list of appearances left for the day, plus it will plot it out on the map for you and even give you directions for how to get there from your current location.

my disney experience characters

And – that’s it!

Remember, you don’t have to wait until you get to Disney World to play around with the My Disney Experience app.

In fact, we highly recommend that you don’t.

Instead, download it ahead of time and spend some time exploring it and testing it out so that you don’t have to waste precious park time fumbling through it when you’re ready to look for your favorite characters at Disney World.

My Disney Experience App - how to find the characters

The following products and services give us a commission on sales.

Get our free Quick Start Guide

Have our guide delivered right to your inbox with our 6-step Disney World planning process to make it less overwhelming. Snag our free guide ➡️

Take our course

Check out our course that will help you learn all about Walt Disney World planning with dozens of videos and downloadables for each step along the way. Get access now ➡️

Our recommend travel agency

We partner with Small World Vacations, Diamond Level Authorized Disney Vacations Planners in business since 1996. Get a quote now ➡️

Want to stay deluxe on a moderate budget?

It’s 1 of our top fave ways to save! By renting DVC points, you can stay in deluxe accommodations for a fraction of the price. Check availability ➡️

Private car service

Quicksilver Tours will transport you in style. They assist with luggage at the airport, provide car seats, and include a free grocery stop. Book your car ➡️

Need a stroller, wheelchair, or scooter?

Buena Vista Scooters is a company with a great reputation who offers in-person resort drop off and pick up of strollers, scooters, and wheelchairs. Book your rental ➡️

Amazon recommendations

Check out our Amazon shop with trip essentials we love. Start shopping ➡️

WDW Prep merch

Get WDW Prep merch to show off your Disney knowledge (especially fun for spotting others during your trip!). Check out the WDW Prep merch shop ➡️

Heather Thomas