How to thank Disney World Cast Members

I've never had a Disney World trip where Cast Members didn't create some kind of magical moment during my time there.

And no matter what you think of FastPass+, the Cast Members are the ones who are on the front line and feeling the brunt of all of the difficulties and complaints.

In the middle of all of that, many Cast Members still manage to make magical moments for guests.

Thanking them goes a long way. Here's how you can do it.

Request a "Great Service Fanatic" card

A former Cast Member shared on the WDW Prep Facebook Page that all guests can ask Cast Members or their managers for Great Service Fanatic cards to fill out. The card is signed by the managers and entered into drawings for Cast Members to win prizes. They will also have it added to their record which can help with promotions and transfers.

greatservicefanatic

Call or email

Forget to say something during your trip? Or want to reinforce it after you get home?

Send an email or place a call to Disney World guest communications.

Phone number: 407-824-4321

Email: [email protected]

Take your own thank you notes

In addition to the things above, you can hand out cute notes directly to Cast Members. Something tells me if you go on your trip looking for things to be thankful for, you'll find them.

These thank you notes are about the size of a small postcard and you might choose to write on the back if you'd like to add a special note.

buzz

mickey

incredibles

magicmickey

rapunzel

royalty

tink

woody

To download the high-res images, click on the pics above and then save them to your computer.

To download in Word or PDF formats, use the files below.

Download Thank You Notes in Word format

Download Thank You Notes in PDF format

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Questions or other ideas for saying thanks?

Please share in the comments.

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KayCee Escamilla

I have printed mine out on card. On the inside I will hand write a special thank you note. We will be using these for giving out our meal tips and mousekeeping. I have also printed extras that I can use for cast member that are wonderful to us. For those I will make sure to take them to the right place so that there managers know how wonderful they were to us. I want them to get credit. I just want to give back some of the magic that they give us.

Don Figgs

While the pre-printed cards are nice, I highly recommend filling out a guest service fanatic card or writing to WDW Guest Communications instead. That way, their managers are notified and their record is notated.

Christina Oatman

The photographs are amazing. They capture so many memories for you.

One cast member in particular made my kid’s day. We were at the end of the night at Magic Kingdom and we could not get the fastpass that they wanted. They had their faces painted, she asked them for their signaturesupport! They were so excited. They were a pirate and a princess. I wish I took her name. It was all that they talked about two days.

This is a wonderful article, thank you for sharing. We are heading down to mouse land in March and have these cards ready to go to thank all those hard working cast members that put up with so much each and every day!

Caril Dean

Animal Kingdom photographer Dennis @ the bridge by Everest was AMAZING. We were so thrilled with his personality and attitude.

He made us feel welcome and excited to be in the park, he was the only photographer over the 5 days to be β€œDisney” to my family, Mr. Disney would be proud.

It was like each guest that he had an interaction with walked away like we did knowing that it was worth coming to Florida and going to Disney world.

He was what we expected the entire time and you can count on use coming back next year to fine him and have him take our family memories.

Give him a promotion and a raise. We are buying that $200.00 photo package because of him.

I would sure like to drop the management a line to let them know

Stacey

Thank you gor these! I was able to use one for this very special cast member, and was thankful I had them. We got right next to the castle when our stroller tire blew, leaving our stroller unusable. Michael was right there. He not only took us to get another stroller, but he also got little one a pen and autograph book. Then so we could get on our way to explore, Michael took our busted stroller to storage where they fixed it for us!! With a wave of his magic wand, he turned what could have been a miserable memory, into a magical one we will never forget. I hope my email to Disney makes it back to his manager, this guy is what Disney is all about!!

Larry

My family and I were at Animal Kingdom when I realized that my pass was lost or left in the hotel room. I am sorry but I can’t remember the supervisor and the cast member at the entrance window. I thought I would have to buy another ticket for myself. These employees went over and beyond their duties to help us. We had purchased our tickets together and the cast members looked up my son Chris’s I’d on his card and from there I was given another pass and the old one was taken out of the system. The cast members seen on the computer where we had purchased and my pass was still valid I am sorry but I cannot remember their names.

Jossie

Larry, even if you can not remember their name just the time, window number, or what they looked like is enough for Guest Services to track the CM. DLR has a very sophisticated system for keeping track of there CM as they usually have a min of about 5k on stage during show hours. Trust me Guest Services WILL find them. πŸ˜€

Renessa

I just want to say THANK YOU! to Shannon. I had a free shutterfly code for cards and used the images you made and just got my cards in the mail! They turned out awesome!! I’ll post a pic of my finished project on the facebook page!

Noreen P

When my boyfriend and I were in Disneyland we attended a breakfast with Lilo & Stitch. I had come prepared with a Cigar Box handbag that I’d make of Lilo & Stitch and what ever made me take a second handbag, I’ll never know. When Lilo got so excited about seeing the bag I couldn’t resist giving it to her. She whispered that she can’t accept it but I insisted and had to go talk to her lead. Needless to say, she was very happy when her lead said yes. I took my stuff out and put it in the other bag I’d brought (karma) and gifted her the bag. I ran into her in costume later that week and she and Stitch made such a fuss over me. I didn’t realize it was her until she made a motion of carrying a purse! I cried like a baby to know that she remembered me and loved the one of a kind bag so much! Cast Members ROCK!

Karen

I am making thank you cards to have our to cast members and character. How many do you recommend we bring?

Lola Dail

I wanted to give high praise to Robbie at Jungle Cruise. He never broke his professional demeanor during an exceptionally nasty encounter with an irate visitor. My husband and I witnessed the entire incident. The visitor even put his hands on Robbie and was asked”sir please do not put your hands on a cast member” Highest praise for a young man who kept his professional cool.

Veronica Loftin

I used these thank you cards last week and each cast member I gave them to seemed so appreciative of them. One girl got tears in her eyes! We wrote “The Loftin Family” and our email on the back and each of us signed each one. We have received 2 emails thanking us for them. It makes me feel good knowing we made it known how much we appreciate how hard they all work to make our visits magical! Thank you for sharing these!

Janie

We gave out these thank cards during our trip last month and each CM who received them absolutely loved them and were so appreciative. In each case it lead to a very nice conversation. Among others, we gave one to the very first person who assisted us… the CM who checked us in at the POFQ and one to our Keys To The Kingdom tour guide.

We gave one to the manager at Narcossee and specifically mentioned the hostess, server and the chef who came to the table to discuss an allergy. Each one of them, including the manager, came to our table and we had such a fun conversation with them!

I highly recommend these thank you notes (we personalized them with handwritten messages on the back). The CM’s beamed and considered it an honor to receive them! Thanks for such a great idea…!

Janie

I should add that we printed them out on card stock which made them much more like actual thank you notes. πŸ™‚

Doug

There’s a server at Tusker House (“Shirley”) who was so nice to me and my son on a trip we took 5 years ago. We took pictures with her (she is in our scrapbook!) as she made the experience very special.

And for the past 5 years when we’ve gone back, we always look her and give her a big hug. Obviously, we leave a nice tip but how special she must feel to have guests show up and ask for her by name? She totally deserves the appreciation.

oliver

Hey, current cast member here. πŸ™‚ Just wanted to correct something.

Those Fanatic cards are nice and all, but they DO NOT help us with transfers or promotions. A Fanatic card actually got a friend of mine in trouble recently–he gave a lady something for free to cheer up her sick husband, and the lady wanted to fill out a Fanatic card. The managers had to sign it, and found out that he’d given away something for free–something which is actually a BIG NO NO without management permission. Yikes!

Really, better than any fanatic card, is just being nice to CMs who are nice to you, and being patient with CMs who are earning their ears, or saying hello a CM who maybe you remember from your last visit.

Thanks for the kind words and appreciation!

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