How to use Uber at Disney World

(Last updated: July 1, 2017)

I use Uber on every Disney World trip now, and I love it, but lots of people don't have it where they live and aren't quite sure how it works.

Here's how it works so you can feel comfortable using Uber at Disney World.

What is Uber?

Uber is an app that you install on your phone (available for iOS, Android, and Windows phones). From within the app, you can request an Uber driver to pick you up and take you wherever you're headed.

Where can you use Uber at Disney World?

Uber is available in many cities around the world, and Orlando is 1 of them. In Orlando, you can use an Uber almost anywhere, but you cannot use it in a few spots:

  • At Magic Kingdom, because only Disney buses/monorails/ferries go directly there. You can walk to The Contemporary and get an Uber from there, though during busy times the security guards at The Contemporary may not allow this. You can also ask to be picked up/dropped off at the Transportation and Ticket Center when traveling to/from Magic Kingdom.
  • The Casitas at Coronado Springs Resort. You can get an Uber at the main building at CSR, just not in the Casitas sections themselves.
  • Many spots in Disney Springs. Uber drivers can pick up/drop off at the Strawberry Lot (which is located on the west side of Disney Springs), but not in other areas.
  • Only UberSELECT and UberFamily (more on that below) can pick up at Orlando International Airport. Any level of Uber service can pick you up at Sanford airport though. Updated July 1, 2017: All levels of Uber service can now pick up at both Orlando International Airport and Sanford Airport.

How does it work?

When you want to use Uber, you just open the app on your phone...

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...and the pickup location will default to your current spot. The cars shown on the screen show how close Uber drivers are to your current location.

In the "where to" box, type in where you're headed. You can also change the starting location from where it automatically detected you to something else, if you'd like.

Notice at the bottom that you have options such as uberX, uberXL, and UberSELECT? The default is popular options like uberX, but you can slide the screen to the left to see more options.

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Here are the levels of Uber at Disney World:

  • uberX - least expensive option, usually a sedan type of car, allows up to 4 passengers
  • uberXL - second highest priced option, often an SUV or minivan, allows at least 6 passengers
  • uberSELECT - moderately expensive option, luxury cars (such as BMW, Mercedes, or Lexus) with leather interiors, allows up to 4 passengers
  • UberFamily (a.k.a. "uberX + car seat" and "uberXL + car seat") - you can get UberFamily for an extra $8 charge which will provide a car seat for your ride. This is available with uberX and uberXL cars. The Uber driver is required to have 1 car seat from a list of approved models that hasn't been in a car accident. FYI - Orlando's version of UberFamily isn't following the same structure as other cities who have stricter rules (more info on that).

You can click on the service level (like uberX or uberXL) to get a detailed breakdown of the fare, car capacity, and estimated time of arrival before you request a car...

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To get more info on the fare, you can click the tiny "i" icon next to the fare for a fare breakdown.

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To request a car for later, click the car/clock icon to the right of the request button. That will allow you to choose a later time to be picked up.

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To request a car for now, click the request button at the bottom of the screen. That takes you to the confirmation screen.

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From here, you can adjust your pickup spot by dragging the pin on the map.

After you hit the "confirm pickup location" button, the screen will indicate that a car is being requested.

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Within just a few moments, a car will officially have accepted the request to pick you up and you'll see info on them on your screen.

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You can see the name of the person picking you up, usually see their pic, the make and model of their car, and their license plate number. That way you know who to look for.

If you tap the bottom part of the screen, it'll bring up some options for you.

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From here, you can cancel your trip, share your ETA via text, see the fare, update your payment info, and contact the driver.

I always hit the contact option (which will allow you to send a text message to the driver) and let them know where I am (such as "waiting in the lobby of Pop Century" or "in the car pickup area of the parking garage"). That helps to clarify your location and get them to you without any confusion.

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Your driver should arrive shortly, and at the end of the ride the app will prompt you to rate them, and they'll rate you within their app. Drivers have to maintain a high rating in order to keep driving for Uber. And passengers should want a high rating so that drivers will want to pick them up in the future.

As you get out of the car, you might want to say something like "thanks for the ride, I'll give you 5 stars in the app" just to make sure they know you thought it was a good experience, and they'll likely reciprocate.

Payment is automatically processed with whatever payment method you selected in the app. Tipping isn't required, but you can tip if you'd like. I'd suggest tipping $1/bag if the driver helps you load/unload luggage. (Note: before July 2017, tipping could only be done with cash, but in-app tipping became an option as of July 2017.)

Why wouldn't everybody use it?

Sounds like a good idea, right? Well, there might be a couple of situations where you might not want to use Uber.

I don't recommend Uber at Disney World if:

  • Surge pricing makes it cost more than it's worth to you. Surge pricing is when Uber increases their normal rates due to high demand. The app will tell you the full rate before you request a car so you'll know the fare ahead of time.
  • You have a lot of luggage or people that would require a higher level of service and maybe not make as much financial sense.

When I am most likely to use Uber at Disney World

You could theoretically use Uber to get between almost any points during your Disney World trip, but these are the situations when I'm most likely to use it:

  • Traveling between resorts. Disney doesn't provide direct transportation between most resorts so this saves a lot of time.
  • Early morning reservations. Although Disney will provide early transportation to most things (such as early dining reservations in the parks), the buses don't run as frequently. You can often save a lot of time by using an Uber.
  • Going offsite. If I want to go somewhere outside of Disney World, including Universal, I'm likely to use Uber to get there.

What to do before your trip

Before you leave for your Disney World trip, be sure to download the app, sign up for an account, set your profile pic (the drivers need to know what you look like when they pick you up!), and add your payment info.

>> Sign up for Uber

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Be sure to check out Uber's Disney World page for more info. What other questions do you have about using Uber at Disney World? Feel free to share your Uber code in the comment section so you all can enjoy free rides.

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Donna

Can Uber pick me up at Bay Lake Towers and drive me to a major grocery store to shop? Also can I be brought back at or close to Bay Lake with my groceries?

KAREN WARREN

Hi, Can Uber pick up at the Amtrak Station in Orlando

cristy Ortu

Can Uber get onto property at Shades of Green to pick us up?

LeAnne R

Can Uber take us directly from MCO to the Contemporary Resort? (Bay Lake Tower).

M K Rowe

How much is it approximately to go from WDW to Universal? We are going in the second week of December 2018.

Chris

My Uber Code is christiec922ue

Amy S.

My uber code is amys40366ue

Shannon

Hi Shannon, does your Uber code still work? I know that this post is a little old
If we plan to Uber from MCO to Wilderness Lodge resort on our arrival date where should we ask Uber to pick us up?

Bchiang

Thank you for the article. We plan to go WDW around Christmas time and stay at a time share (Hilton Grand Vacation) half way between WDW and Universal. I am considering not getting a rental car at all and go 100% Uber/Lyft: to/from airport and daily travel to/from parks. Q: Do you think this is doable….. can we, a family of 4, “survive” without a rental car for a week. I travel for work a lot to trade shows and use Uber/Lyft often. For some of the massive shows I have attended, Uber/Lyft is extremely difficult to get at the… Read more »

genna

Hello! I am also staying at a HGV by Disney in a few months and wondering if you decided to go the Uber route and did it work out for hou?

Eric Covey

I am worried about going rogue from Magical Express and MCO and instead booking an Allegiant flight home and taking an Uber. The Uber app quotes me at $45 from Pop Century to SFB, but I’m not sure how this price will change in December and if they are going to want to charge me per seat(family of 4). Any insight?

zoe

Prices shouldn’t be that different once you are there. You can also you my code for a discount…
zoec4268ue

susan Busbee

Need an Uber code? Use mine susanb11620ue

Mirandy

Do they have any cars that will take ECV?

Amanda

Can an Uber driver pick me up after the Hoop Dee Doo show at 6:15 and get me to MK in time for the 9pm fireworks show? I am assuming the Hoop Dee Doo show ends around 7:45. If not, do you think the buses would get me there in time? Thanks!

We stayed at the Wyndham Lake Buena Vista Garden which is just a few minute walk from Disney Springs. They offer shuttle bus service to all 4 parks but the service can be slow and crowded. So to avoid the hassle, we got an uber from our hotel to the Disney Transportation and Ticket Center. We used the code below to get a free ride. The car dropped us off at the Uber drop spot by the Disney Transportation and ticket center within 10 minutes and we got right onto the monorail and made our way to the Magic Kingdom.… Read more »

Mary Lynn Freedman

Feel free to use my code: marylynnf19ui
for a free ride!

zoe

free uber ride with code zoec4268ue

Whitney Howell

Hello. I LOVE Uber and use it all the time, but didn’t realize they had a family option. Any idea if any Ubers have more than one carseat. I will have a 15 month old and a 3 year old.

Emily Combs

Hello! How do we book Minnie van service? Can we schedule ahead of time? We need to get from Kidani to Poly around 5pm and back around 10:30pm

zoe

Hello, uber provides carseats you just have to select it when scheduling it. And it might be even cheaper than the Minnie vans. You can use my code for a discount…zoec4268ue

Nika

Free uber ride with code nikag120ue

Katie Johnson

Does anyone have a recommendation for how much time to allot to get from resort (for us POR) to each of the parks? I know with Disney transportation to allow 60-90 min. Is there a significant time savings for using Uber — what time would you plan on being picked up from each of the resorts?
Thanks all!

Jamie

Let’s be real here… and Uber driver will drop you off anywhere you say “Drop me off here” so yeah, you can SAY take me to the contemporary, but even if they can’t get in, you can say “eh, just let us out here” or “Drive on up to the cross walk and we’ll jump out here.”
I did this at DIsneyland, and I have done it a lot of places with Uber. Traffic was backed up and I only had a few blocks to go. I just told the driver “Thats, I’ll hop out here.”

Hira R.

Thanks for the great tips. I used Uber care service during my recent trip to Walt Disney World. We took a Uber from I Drive to the Disney Ticket and Reservation center at Magic Kingdom and it didn’t cost us anything, Free! We used a free ride code which I listed below. Which was great! Out hotel did offer a shuttle bus to the park but we decided to use Uber cause we didn’t was to ride in a late and crowded bus as the shuttle had picked up passengers from adjacent hotels before it reached us. The driver picked… Read more »

Malinda

Hi, I am very confused about the Uber option for SFB. When I entered info for a quote the only pickup option was the SFB employee parking lot. When I googled Uber and SFB I got a lot of mixed messages many people were saying Uber is not allowed to pick up at SFB. Any info would be appreciated. Thanks!

colleen

Try uber for free with my code colleen1314ue

lola

Try Uber for free!!

Feel free to use my Uber promo code – rylhs – valid for a free ride (up to 15$). the code is valid only for new Uber users.

Justin

My code is justino2728ue

Thanks!

Wkc.fellow

I used uber when visiting Disney back in Oct 2016 and it worked really well. I would recommend it. Use my promo code for your first free ride “wingc30”

Abigail Jones

Uber is a great way to get around while at Disney (and indeed the Orlando area in general) Feel free to use my code: uberabigailj256ue

Zavior Riz

These are excellent tips. I have never used Uber before, but we are heading there on April 23rd so cant wait to give it a try. Looks like it may save us some times.

Feel free to use my code zakr121ue for a free Uber ride or $20 off 🙂

So exciting!

Penny

Does our Uber app in the UK work in the US? Or do I need to install a new one?

lola

yes, it does. Same app works everywhere 🙂 You will be charged in the local currency.

Feel free to use my Uber promo code – rylhs – valid for a free ride (up to 15$). the code is valid only for new Uber users.

Val

I’m a first timer to Disney World and to Uber. I just signed up. I will someone’s promo code and would love it if someone else used mine: valerief216ue

Also – if my daughter is 4 – do I need to bring a car seat or use UberFmaily??

Heather Douglas

Here’s my code if you care to use it. We’re leaving for Disney April 22. heatherd10094ue
Maybe we’ll see you there!

Leslie Reed

Are there any Ubers with capability to carry an ECV?

Connie

Has anyone taken Uber for late night trips off resort for groceries? What is likelihood of that happening and do you have tips? Going with my family in July and staying at the Cabins at Fort Wilderness. I heard you have to be picked up and dropped off by the front entrance.

Justin

justino2728ue

Tracy L Parke

My Uber code is tracyp4118ue. Feel free to use. Going to Disneyworld in 1 month!!

Ili

HI! Has anyone used UberFamily recently? I’ve read that when they launched the service (over a year ago) there was very limited availability. I was wondering it this has changed in the time since first launched?

Troy

If you need a free code:
troyj2014hue
Happy travels!

April

Use my code aprilw225 for $20 off your first ride!

clare

Hi! I just added your code (thanks btw!) but it said $10 not $20. could it have changed?

Mary Pat

Hi,
We are staying at Saratoga Springs resort and then heading to Port Canaveral for a Disney Cruise on Sunday, 2/26. Can we rely on Uber to get us there? I appreciate any advice!

Mary

Never used Uber before and we are heading tot WDW in April. I I looked up prices and this is probably a dumb question. Is that 7.15 x each person in the car? So a family of 4…. again I may have skipped over that

Tiffany

Does Uber take you into Animal Kingdom, Hollywood Studios or Epcot?

Thanks!

Joann

My daughter is meeting us at Magic Kingdom. She is arriving by train in the early evening – we will already be in the park at that time – can she take an Uber directly from the train station in either Orlando or Kissimmee and meet us in the park? Not sure where she can be dropped off at Magic Kingdom.

Kayla Smyth

Here’s my code! 🙂 Please feel free to use!! 🙂 kayla14906ue

wkc.fellow

I used uber when visiting Disney back in Oct 2016 and it worked really well. I would recommend it. Use my promo code for your first free ride “wingc30”

Jennifer Schmidt

Please use my code: jennifers7859ue

Thanks!

Nate k

natek2298ue promo code

Sarah

I will be staying in Reunion Resort which is a gated resort. Will Uber drivers be allowed in and able to pick me up from my actual Villa?

Pamela

pv3lc promo code

Crystal

How do you get to Magic Kingdom using Uber (best drop offf location)?

Cathy

Help! I think I messed up. We are going in April so I just downloaded the app – but don’t see anywhere to add a discount code. Do you use the discount code when you go to request your first ride?
This is our first time and only time our family of 5 will be able to afford a Disney trip. Listened to a travel agent that told us it would not be too crowded Easter week. Now I am nervous about the crowds and trying to find ways to improve our time. Thanks friends!

Lola

Hi Cathy!

To add the promo code, go to the menu on the left side and click promotions.
You should be able to add the promo code, that will be valid on your first Uber ride.

Feel free to use my Uber promo code – rylhs – valid for a free ride (up to 15$). the code is valid only for new Uber users.

Lola

Payments-(scroll down) Promotions

Angie

HI,
Thanks for the tip about the inflatable booster seat! Is Uber available after the Christmas party at the Magic Kingdom? The wait after these events for the buses can be really long. I’m hoping we can avoid that and get back to our resort (POR) a decent time.

Lola

I recommend walking to the Contemporary resort (5minutes) to catch your uber.
The standard pick up area for Magic Kingdom is the Tickets and Transportation Center. Price and waiting time will depend on demand

For a free Uber ride use promo
code rylhs.

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