Complete Guide to Old Key West (w/ review)

Disney’s Old Key West is 1 of 12 Deluxe Villas at Walt Disney World. It’s also a Disney Vacation Club Resort.

Old Key West has all of the vibes of the Florida Keys. Between the island feels, beautiful palm trees, golf-course fairways, and more, you definitely get a tropical paradise feel.

Here’s everything you need to know about Old Key West.

Quick review

Submit your review at the bottom of the page.

Pros and Cons

Pros: Largest rooms of all the DVC properties, least expensive of the DVC resorts, great theming, good on-site eating options, on-site activities (volleyball, shuffleboard, basketball, golf and three lighted tennis courts are available)

Cons: Can feel isolated, bus rides can be long, maintenance and Mousekeeping get more complaints here than most other resorts

Overview

The Deluxe Villa Resort can be found in the Disney Springs Resort Area near Disney’s Port Orleans Resort — French Quarter, Disney’s Lake Buena Vista Golf Course, and Disney’s Saratoga Springs Resort & Spa. 

There are two forms of complimentary Disney transportation available, along with multiple dining offerings, and more. Plus, the rooms are more than your standard room with some featuring amenities like a full kitchen, a washer and a dryer, and a porch or a balcony.

Here’s everything you need to know about staying at Old Key West.

Guest Rooms And Bathrooms

There are two types of room to book at Old Key West: studios and villas. Depending on the room you book, you can even sleep up to 12 adults. 

Of course, the rooms feature the standard amenities, including a hairdryer, TV, free WiFi, a coffee maker, telephone, in-room safe, and an iron and ironing board.

The rooms also include some great amenities like a microwave, a fully-equipped kitchen with either a full or mini-refrigerator, a washer and dryer in the villa-style rooms, a DVD player, and more. 

If you’re wondering about outlets and USB ports, there are plenty of outlets, but USB ports are scarce. Some of the rooms have them, whereas others don’t. Usually, the USB ports are located by the TV and not near the bedroom nightstands. So, definitely keep that in mind.

Regarding storage, only some of the beds have space underneath to store luggage. But, there is also closet and drawer space for your belongings, including in the bathrooms.

The bathroom areas also don’t have a door closing off the toilet and shower area, unlike many other hotel rooms across WDW. They are just one big space featuring the sink and vanity area, the shower/bathtub, and the toilet.

Here are the rooms available to book. You can check out room layouts below.

Villas

• 1 Bedroom Villa: Views of Water, Woodlands, or Fairways; 1 King Bed and 1 Queen-Size Sleeper Sofa and 1 Twin-Size Sleeper Chair; Full kitchen, dining area, washer and dryer, whirlpool tub

• 2 Bedroom Villa: Views of Water, Woodlands, or Fairways; 1 King Bed and 2 Queen Beds and 1 Queen-Size Sleeper Sofa and 1 Twin-Size Sleeper Chair; Full kitchen, dining area, washer and dryer, 2 bathrooms

• 3 Bedroom Grand Villa: Views of Water, Woodlands, or Fairways; 1 King Bed and 2 Queen Beds and 2 Double Beds and 1 Queen-Size Sleeper Sofa and 1 Twin-Size Sleeper Chair; Full kitchen, washer and dryer, multiple bathrooms, porch

Studios

• Deluxe Studio: Views of Water, Woodlands, or Fairways; 2 Queen Beds; Kitchenette with small fridge and microwave, porch or balcony

Note: There are also both wheelchair and hearing accessible rooms available that include accessible bathrooms and visual alarms.

You can check out room layouts below.

Old Key West Resort Room Options

Room type(s)	Bed size	Max people per room	Floor plan
Deluxe Studio Views of Water, Woodlands or Fairways	2 Queen Beds	4
1 Bedroom Villa Views of Water, Woodlands or Fairways	1 King Bed and 1 Queen-Size Sleeper Sofa and 1 Twin-Size Sleeper Chair	5
2 Bedroom Villa Views of Water, Woodlands or Fairways	1 King Bed and 2 Queen Beds and 1 Queen-Size Sleeper Sofa and 1 Twin-Size Sleeper Chair	9
3 Bedroom Villa Views of Water, Woodlands or Fairways	1 King Bed and 2 Queen Beds and 2 Double Beds and 1 Queen-Size Sleeper Sofa and 1 Twin-Size Sleeper Chair	12

VIDEO: Old Key West Resort tour (rooms, pools, dining)

Checking In And Out

When it comes to checking in and out, you have a few options: at the front desk, online through the official Walt Disney World website, or via the My Disney Experience app.

The front desk is located in the main lobby. Even though the front desk is there to assist guests, especially with checking in and checking out, all Disney World Resort guests are encouraged to check-in online or by using MDE.

• Checking-In: After you check-in online or using the app, you’ll receive a room-ready notification via next. You can then use your MagicBand or MDE’s digital key feature to unlock your room door.
• Checking-Out: Currently, guests will automatically be checked out of their rooms. But, if you have unresolved charges to your hotel folio, you’ll need to visit the front desk.

Note: Guests also have the option of to chat virtually with resort Cast Members via MDE for any assistance. 

The lobby has plenty of seating for guests and, of course, embodies the Old Key West theme. You can find the gift store close by, along with the Hospitality House (as seen above) and several food options, like Olivia’s Cafe.

As for the pickup and dropoff location for Mears Connect (which is the replacement for Magical Express), you can find it near the main lobby, along with luggage storage for those who have checked out or are waiting to check in.

Note: Resort Airline Check-In and Magical Express are no longer available.

Package Delivery & Pick Up

You can have packages and groceries delivered to your Disney Resort hotel, along with shipping select items home.

Here’s everything you need to know about having packages delivered and picking them up.

Grocery Delivery

You can have groceries delivered directly to your Disney Resort hotel. Dry-good storage and refrigerated storage are offered (subject to availability).

Important: a $6 fee will be charged to your room account for each grocery delivery order brought to your room by Bell Services or Luggage Assistance. Or, you can pick up these deliveries yourself from Bell Services or Luggage Assistance — at no charge.

Select items will need to be picked up in person, like alcohol. Most grocery delivery services require an individual of age to sign for alcohol and to show valid identification. Disney Resort hotels will not accept these types of orders on behalf of you.

Resort Hotel Delivery (temporarily unavailable)

If you’re staying at a Disney Resort hotel, you can have park souvenirs delivered to your hotel instead of carrying them around with you all day.

Just tell the Cast Member at checkout that you want your purchase delivered to your hotel. You’ll usually pick up these items at your hotel’s gift shop (a Cast Member should tell you the designated pick-up location).

Home Delivery

In-park purchases can also be shipped to your home via UPS or FedEx for an additional fee.

Sending and Receiving Mail

Sending Mail

You can mail postcards, letters, and packages from the theme parks and select Disney Resort hotels.

Letter and Postcards
Postcards and letters with postage already applied can be mailed from any mail box located throughout the theme parks and at the Front Desk of Disney Resort hotels.

Packages
You can ship pre-packed, pre-labeled packages at the Front Desk or Concierge desk of most Disney Resort hotels. Hotels that include an onsite Business Center, including Disney’s Contemporary Resort and Disney’s Grand Floridian Resort & Spa, can also ship packages for you.

Regular shipping and handling fees will apply.

Purchasing Postage
Postage stamps are available for purchase at various gift shops including:

• Art of Disney (Epcot)
• Celebrity 5 & 10 (Hollywood Studios)
• Disney Springs Welcome Center (Disney Springs)
• Disney Traders (Epcot)
• Garden Gate Gifts (Animal Kingdom)
• Heritage Manor (Epcot)
• Main Street Chamber of Commerce (Magic Kingdom)
• Mickey’s Gift Station (Transportation and Ticket Center)
• Mickey’s of Hollywood (Hollywood Studios)
• Movieland Memorabilia (Hollywood Studios)
• Newsstand (Magic Kingdom)
• The Outpost Shop (Animal Kingdom)
• Sundries (Disney Springs)

Receiving Mail

If you’re staying at a Disney Resort hotel, you can receive mail throughout your stay. Occasionally, some guests will ship items in advance of their vacation to help save luggage space.

If you want to receive mail during your vacation, be sure the letter or package:

• Includes the mailing address of your Disney Resort Hotel
• Clearly features the word “Guest” on the front and the date of your arrival

Important: a $6 per package handling fee will apply to all packages that are received through the Front Desk or are delivered to your Disney Resort hotel room.

Parking

Although parking at Disney World resort hotels used to cost a nightly fee for resort guests, Disney has changed their policy so that parking is now free for all on-site resort guests. This change was implemented on January 10, 2023.

Valet parking is also available for $33 per night.

Complimentary standard self-parking is available for non-resort guests exploring dining, shopping, entertainment, and other experiences during the day.

We also have a complete Walt Disney World parking guide you can browse.

Important: Valet parking might not always be available.

Resort Map

Old Key West Buildings

While Old Key West doesn’t have official names for the different sections of the resort, we’ve divided the buildings based on the road or area they are closest to.

Hospitality House Area

Buildings: 11-16, 62-64
Location Tips: These buildings are closest to the main lobby area, which includes the airport shuttle arrival and departure stop, Olivia’s Cafe, Gurgling Suitcase, Good’s to Go, Conch Flats general store, and more. Depending on the location of your room, you may even have a view of Disney’s Lake Buena Vista Golf Course’s fairways.

Miller’s Road

Buildings: 17-22
Location Tips: These buildings may offer views of the fairways, are close to one of the many bus stops, and one of the leisure pools. Some of the buildings are close to the main lobby, as well.

Peninsular Road

Buildings: 23-29
Location Tips: If your room is along Peninsular Road, you’ll some of the buildings are close to the Hospitality House (the main lobby), a bus stop, and the feature pool (Sandcastle Pool). You might even have fairway views.

Old Turtle Pond Road

Buildings: 30-44
Location Tips: Here, the buildings are a little farther away from the main lobby. There are tennis courts in the area, along with a bus stop, laundry, a leisure pool, and fairway views.

South Point Road

Buildings: 45-56
Location Tips: South Point Road is the farthest section away from the Hospitality House. You may end up fairway views or close to the bus stop, laundry, or the leisure pool.

Amenities And Shops

From gift shops, to on-site laundry services, to spa and fitness, there are several amenities offered to guests at Old Key West.

Important note: Some of the following amenities might not be available at all times.

• Conch Flats General Store: Shop for groceries, snacks, sundries, hotel logo items, souvenirs, and more.
• Laundry Services: Villas with one or more bedrooms have in-room washers and dryers. There is also a 24-hour self-service laundry rooms near each of the four pools. 

• Dry Cleaning Services: Dry cleaning and valet laundry services are also an option.
• Movies Under the Stars: Watch complimentary Disney movies by the Sandcastle Pool deck.

• Old Key West Exercise Room: High-tech exercise facility with state-of-the-art training equipment.
• Childcare Services: In-room babysitting for children 6 months to 12 years old.

Pools And Recreation

Old Key West has one feature pool and three leisure pools. If you need a non-park day, we recommended spending the day at your hotel and enjoying a Disney Resort pool.

Important note: Some of the pools and recreation options might not be available at all times.

Feature Pool

• Sandcastle Pool: Has a 125-foot-long waterslide through a giant sandcastle, a sand beach, decorative dolphins spouting water, a whirlpool spa, and a dry sauna inside the pool deck’s lighthouse. There’s also a kiddie pool.

Leisure Pools

• There are three leisure pools that are for all ages. Each also has its own whirlpool spa. You can find the leisure pools in the Old Turtle Pond, South Point, and Miller’s Road sections.

Some other recreational options include:

• Electric Eel Gameroom
• Flying Fish Gameroom
• 3 Playgrounds (near main feature pool, the pool area at Old Turtle Pond, and the pool area at South Point

• Jogging
• Volleyball
• Fishing

• Basketball Court
• Tennis
• Bike Rentals

• Surrey Bike Rentals
• Campfire to roast marshmallows
• Conch Flats Community Hall (complimentary foosball, pool, video games, ping-pong and shuffleboard, equipment for tennis, basketball and volleyball, make crafts, and sign out DVDs)

How to get from Old Key West to anywhere at Disney World

There are two main forms of transportation available: buses and water transportation. Bus stops can be found throughout Old Key West.

There is also a ferryboat that transports guests to and from Disney Spring. All of the different ways to get from Old Key West to anywhere in Disney World is detailed below.

Restaurant & Dining Options

You can find a few different options here. Take note that Olivia’s Cafe has Mobile Dine Check-In, meaning you’ll check-in using the My Disney Experience app rather than going to the host stand. When your table is ready, you’ll be notified to proceed to a specific location. You can read more about the dining options below.

Olivia’s Cafe also has Table Service To Go, which allows guests to Mobile Order and take their meal back to their room. You can read more about the dining options below. 

Quick Service

Good’s Food To Go

This is an outdoor quick service restaurant that serves burgers, hot dogs, sandwiches, wraps, salads, and more.

Location type: Quick Service
Type of food: American
Meals served: Breakfast, lunch, & dinner

• On the Disney Dining Plan? Yes, 1 Quick Service credit(s)
• Pros: Quick spot to grab a hot breakfast
• Cons:  Only outdoor seating is available

Table Service

Olivia’s Cafe

Olivia’s Cafe is a hidden gem at Old Key West and is inspired by tastes of the Florida Keys.

Location type: Casual Dining
Type of food: American
Meals served: Brunch & dinner

• On the Disney Dining Plan? Yes, 1 Table Service credit(s)
• Pros: Hidden gem with fantastic food (especially the Banana Bread French Toast) and service, almost always easy to get in
• Cons:  Bit expensive

Everything Else

Gurgling Suitcase

Location type: Quick Service
Type of food: A Key West-style bar that serves both alcoholic and non-alcoholic beverages

• On the Disney Dining Plan? No
• Pros:  Great drink options, food can be ordered from the adjacent Olivia’s Cafe, well themed
• Cons: Small lounge

Turtle Shack Poolside Snacks

Location type: Quick Service
Type of food: A pool bar that serves both alcoholic and non-alcoholic beverages and some snacks

• On the Disney Dining Plan? No
• Pros:  Basic menu and drink options available
• Cons: Open seasonally, limited seating

Scheduled Refurbishments

No scheduled refurbishments.

Other Info

• Old Key West maps
• How to rent DVC points to stay in a Deluxe Villa and pay moderate prices
• Pros and Cons of on-site Walt Disney World Resort hotels

Submit Your Old Key West Review

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