(Article last updated: September 14, 2018)
What do you get when you cross Disney-level service with a popular ride sharing service like Lyft?
An innovative new transportation option for Disney resort guests cleverly named Minnie Vans.
This new transportation service can be a great option for some families in some situations, so check out the information below to see if it might make sense for you on your next trip.
In this article
What are Minnie Vans?
Building on the popularity of ride sharing services like Uber or Lyft, Minnie Vans provide guests with point-to-point transfer in the comfort of a well-appointed (and polka dotted!) 6 passenger Chevy Traverse. Similarly decked out vehicles are also available for guests using wheelchairs or ECVs at Disney World.
Unlike Uber or Lyft (which are both also available on the Walt Disney World Resort property), Disney's Minnie Vans are driven by Disney Cast Members. Ideally this means that you can expect the same high-level of customer service from your driver as you'd have from any other Cast Member interaction at Walt Disney World.
For many families unfamiliar with using a ride-sharing service knowing that the driver is a Disney-trained Cast Member can help to ease any worries they might have when using one to travel to a Disney park or resort.
How much do they cost?
The costs of this service varies depending on your destination but all trips will start with a flat rate of $15.00 with an additional cost per mile. This is similar to how taxis and Uber/Lyft pricing works where you pay based upon the distance.
You can see an estimate of your trip cost prior to requesting the Minnie Van by using the Lyft app. Follow the directions in the next section to see how to get your trip cost estimate.
How do they work?
If you have used Lyft or Uber at Disney World before, the experience for requesting a ride with a Minnie Van is extremely similar.
Step 1: Download the app
While Disney runs the Minnie Vans service, they utilize the Lyft app for deployment so you'll need to download that app in order to access the service.
Step 2: Activate the service
Once the app is downloaded you'll need to activate it in order to access a van. This is done 1 of 2 ways:
- by activating via a pop-up notification you receive in My Disney Experience (note: not everybody may get this pop-up so if you are a guest at one of the resorts with Minnie Van service and you don't see this pop-up in My Disney Experience when you open it up at your resort you'll need to use option 2), or,
- by visiting a Cast Member at the Concierge Desk of your resort
Step 3: Open up the app and enter your pick-up location and destination
Once activated, you'll use the app to request a van. To do that, you'll start by entering in your pick-up point and destination.
After you've done that you'll see a couple different options, usually "Lyft", "Plus", and "Minnie Van Service".
Each one will show you the estimated time to be picked up and an estimated cost.
Step 4: Select "Minnie Van Service"
Once you select Minnie Van Service you'll be shown a map with all the available vans and the estimated time for the arrival of yours.
Since Minnie Vans look alike, Disney distinguishes them with a number system which makes it easy to pick out yours if several pull up at the same time.
Step 5: Climb in and enjoy the ride
When your van arrives, climb in and enjoy the ride to your destination.
Step 6: Pay
Payment for the ride is all done inside the app so there is no reason to worry about having cash. Your credit card (or Apple Pay if you prefer) information will be used.
Who can use Minnie Vans?
As of June 1, 2018, the service is available to all guests visiting Walt Disney World (not just those staying at a Walt Disney World Resort hotel).
Where can Minnie Vans go?
Minnie Vans can be used throughout the Disney World Resort area including all the Disney resort hotels, the four main theme parks (Magic Kingdom, Epcot, Animal Kingdom, and Hollywood Studios), Disney Springs, Blizzard Beach, and Typhoon Lagoon.
Minnie Van service to and from Orlando International Airport is now available to all guests staying at a Walt Disney World Resort. It's available from 9 a.m. to midnight for departing flights and 7am-10pm for arriving flights. The cost is $150 one-way or $300 for round-trip. It is suggested that guests use this service in conjunction with Resort Airline Check-In if utilizing the service for a departing flight. To book a Minnie Van airport transfer, call 407-WDW-PLAY.
Starting this fall, Minnie Van service to Port Canaveral is expected to roll out. This will be only for trips from Disney World property to Port Canaveral (no return service will be offered). The price and additional information has not been released yet.
What hours do they operate?
Service is available between 6:30 a.m. and 12:30 a.m (subject to change).
Can I take a Minnie Van to Universal Studios (or anywhere else off property)?
No. Unlike Uber or taxis (both of which can travel throughout the entire Orlando area) Minnie Vans can only operate on Disney property (the 4 main theme parks, Disney-owned resorts, Disney's 2 water parks, and Disney Springs), so if your plans take you offsite you'll need to check into different options for that.
Do Minnie Vans have car seats?
YES! They do. And this is one of the things that make Minnie Vans stand out. All Minnie Vans are equipped with 2 versatile car seats. These convertible seats can operate as both forward facing or rear facing traditional seats or they can also be used as a booster seat (both with and without the back), meaning, as Disney says "even the tiniest of passengers can travel in style."
Because it can be tricky for even experienced parents to properly install a car seat, Cast Members that drive them are extensively trained in the proper installation of all the different configurations of the seats.
By comparison, you can request a car seat with Uber X, but there is a $10 surcharge and they can only be forward facing.
Should I use a Minnie Van?
That depends on your situation. Check out the chart below to see how the different transportation options stack up against one another to help you decide if a Minnie Van is worth the extra expense.
Where do Minnie Vans drop-off and pick-up?
Resorts
If you are going to any Disney resort, Minnie Vans can drop you off at the front, or, if you are headed to a resort that has separate buildings (like Art of Animation) they can drop you off at one of those.
Disney Springs
There are 2 designated pick-up locations at Disney Springs: at the Taxi Station on the far west end past the AMC Movie Theater and at the east end Taxi Station by World of Disney.
Drivers usually ask where you are going at Disney Springs and then will do their best to drop you off as close as they can which sometimes means dropping you off inside one of the parking garages.
Blizzard Beach and Typhoon Lagoon
The parking/bus/taxi area for the water parks are relatively small compared to the main theme parks, so your drop-off and pick-up points are nice and close to the front of the parks.
Magic Kingdom
One of the best perks when using Minnie Vans for transportation to and from Magic Kingdom is that the drop-off and pick-up location is actually located at the same area where the resort buses drop-off and pick-up.
This is different from Uber/Lyft, taxis, and driving your own car. All of those options require you to start your journey to Magic Kingdom at the Transportation and Ticket Center and then to transfer onto either the monorail or ferry in order to get to the park.
Epcot
Minnie Vans drop-off and pick-up near where the buses are located out in front of the park.
If you are leaving from the back of the park, though, it usually makes sense to walk through the International Gateway and over to the Beach Club Resort to pick up a Minnie Van there instead of walking all the way back around to the front of Epcot.
Animal Kingdom
Minnie Van drop-off and pick-up is located not too far away from where the parking lot trams board at the front of the park.
Hollywood Studios
As you may know, Hollywood Studios is currently under a massive amount of construction so the location of the drop-off and pick-up may change, but as of now you'll find the Minnie Van drop-off and pick-up locations near the front of one of the parking lots just past where the offsite buses and buses for Disney Springs pick up.
Hoop-Dee-Doo Revue & Trails End
Hoop-Dee-Doo has long been a family-favorite, but before Minnie Vans your only options for getting there usually involved transferring between regular Disney buses onto the internal buses for Ft. Wilderness or from bus/monorail to boat.
This process was not only cumbersome but also extremely time consuming. And, after a long day, the multi-step process to get back to your resort was especially exhausting.
Minnie Vans, however, are allowed to drop off and pick up just a short walk away from where these two popular restaurants are, saving you a lot of transportation time.
Video: pros and cons of Minnie Vans at Disney World
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Have you tried out the new Minnie Vans yet? Thinking about using one to get to a Disney park? Let us know how it went in the comments.
your location for the minnie van pickup / drop off at AK still isnt correct, it is over at the very front of bus drop off
We were counting on Mini Van service from the Grand Floridian to Ft Wilderness for dinner. I had twins who were 5 at the time and a 3 year old. The vans do come with 2 car seats but they would not allow us to use our own boosters that we brought for the twins and required that we use 2 vans. They provided the second van for free for the ride out but we had to pay for 2 on the ride back. It also took a LONG time to get 2 vans out at Ft Wilderness at night. I’m hoping next time we go they will be more useful. I wish I had known they can’t take 3 kids under 6.
Read this to see the maps of where pick-up/drop-off spots are. Very helpful BTW. I still have never reidden a Minnie Van…
Recently stayed at Animal Kingdom Kidani Village. We had an early morning Magic Kingdom Bibbidi Bobbidi Boutique appointment for my niece the first day. Went through the Minnie Van process with hotel desk staff the night before, got up and went to get one at 6:50am, and there was not a single van near us. Waited 20 minutes and still nothing, bus service wasn’t running yet because the park didn’t open until 9am, so my brother got an Uber. Then had to go through the chaos of that far away drop-off at the ticket and transportation center, and the monorail (we just missed one) to the Magic Kingdom, finally! And with only a 10 minutes window to get to her appointment, after leaving the hotel room 2 hours before.
We did also try to use Minnie Vans 2 other times during our week long trip, as well as opening the app periodically to see if any vans were around, and nothing ever was. Maybe it’s just that that resort is a little out of the way? Don’t know, never had a need for it from any of the others.
Stuck with Uber if we needed it. Uber driver said that they’ve actually been getting a lot of people riding with them recently that had the same problem.
All I’m saying, is if you HAVE to be there at a certain time, I wouldn’t depend on the Minnie Vans.
With all of the construction in Hollywood Studios parking lot/bus station, where are drop off places now? We use Uber/Lyft and would like to know how much farther, if any, they are now.
Thanks!
Hi, I won’t stay at a Disney Resort so I was wondering if I could take a Uber or Lyft to one of the Disney resorts and then ask for a Minnie Van to go to the parks?
Sure, but that would be a bit too much money and work, I think. Just have Uber/Lyft take you to the parks.
Can you use the Minnie van for 6 adults and 1 child is there enough room?
We are planning a trip. We will have 6 people (no little kids who need child seats) but will ALSO have a scooter. Will that work with 1 Minnie Van?
Just got back from my Disney vacation and used the Minnie Van service twice! It was amazing. I have 4 year twins that needed booster seats and we had morning breakfast reservations. Minnie van driver(s) were amazing. Chatted with us and let us know that there was 1 whole day dedicated to car seat installation. It was worth every penny.
One con though, Minnie vans have become popular and just because you request your ride, doesn’t mean there is a van around. After waiting 20 mins to grab one, we ended up having to take a bus (thankfully arrived on time). So I’d start requesting the van 15 mins before you ideally want one because it could take up to 10 mins to grab a van, and then include travel time for the van to come to you and then take you to your destination.
can you reserve the Minnie vans ahead of time if you have breakfast reservations? if so, how far in advance for a family of 6? Coming in July
No you can only request a Minnie Van when you need it. I stayed in Saratoga Springs which is kind of far away from the rest of the theme parks, so to allow travel time, I ended up requesting a van around 6:45-7am to allot more then enough time to get to our breakfast on time. I’m also one of those weird people that have to be someone 15-20 mins early so take that into consideration. 😛
We will be staying at the fort Wilderness RV campgrounds. Will the Minnie Vans be able to pick us up at our site?
Does this include swan and dolphin?
Will the Minnie vans be available for Shades of Green guest?
Will the Minnie Van pick up from International Drive and take you to Disney Resort?
No, they will only pick up at Disney resorts. You’d need to use something like Uber or Lyft to do that.
To use the Minnie Van service with a scooter, does the scooter have to be one that folds up or does accommodate the ones that are full size?
They can take full size. I used it with mine in December.
We used a Minnie Van on our trip in January, and I can’t sing their praises enough. After all the news reports about Uber drivers not being vetted carefully enough, I was happy to know that a Cast Member was driving. ( I realize that the crimes committed by Uber drivers were isolated incidents, but nothing can foul up your vacation more than a mugging or assault, and a small risk was too much me.) We spoke with our driver, and they have to have an 8 hour class on using the different types of car seats they carry before they can drive. For us, that was a huge plus, and the carseat they had for our 4 year old was a good one. For our 4 year old, the biggest plus was that he got to ride in another cool form of transportation on our trip. It ranked up with the monorail! For me, the biggest plus was getting to go from a monorail resort to the Kidani Village without having to take more than one bus, and not having to wait twice.
We are getting in late in the afternoon on day 1 of our spring break trip, and staying at AK Kidani Village. I think we are going to take Magical Express to the hotel, but then drop our things and go straight to Magic Kingdom for the evening. Minnie Van seems like it may be worth it to not spend even more time in transit.
I used a scooter on our trip 12-22-12-29. We used the Minnie Van service and it was quick! We only waited 15 minutes for the van to arrive at Wilderness Lodge. We had room for my scooter with me strapped in ,and 4 other adults. The service still was only $20.00.
will they be starting to use the Minnie van service at moderate resorts (like port Orleans riverside) anytime soon? Were traveling the end of april
Uber is the way to go. We never had to wait more than 3 minutes or pay more than $10 for a ride. Beats waiting for buses that are almost always late and packed.
Used the Minnie Vans multiple times during my November trip. Made getting to magic kingdom a breeze. We also used the bus service but if we were in a hurry or weren’t in the mood to wait we ordered a Minnie van. Even after magic kingdom fireworks we waited no more than 5 minutes for a pick up. Definitely recommend!
We used a Minnie Van in early December after a late dinner at Jiko. We had the app downloaded and a code from our home resort – Wilderness Lodge. However, the desk at Animal Kingdom lodge was not able to help us get it too work . I was surprised with the service having started several months ago that they were not better informed. A van driver arrived dropping off another family and he was able to show us how the app worked and take our trip. The ride and driver were great
We used a Minnie Van last week and had a fantastic experience. Took us from the Poly to Hollywood Studios for an 8am breakfast reservation. The Minnie Van arrived quickly, our driver was excellent, and it made getting to an early breakfast very easy. Our driver has been a cast member for over 20 years and shared tons of Disney knowledge with us. We needed two forward facing car seats. I was extremely impressed with the cleanliness of the seats and car and our driver was extremely knowledgeable about car seat safety. We will not hesitate to use a Minnie Van again.
Loved using the Minnie Van service during our trip in September! Might be the exception, rather than the norm but we used the service to get to AK for morning EMH when we overslept! But we got dropped off at the back side of the bus area which was a little bit further of a walk but more convenient given the lines to get in.