(Article last update: October 16, 2014)
Just when you think you've seen enough changes at Disney World, along comes another new thing that we have to try to understand.
The latest change has been that PhotoPass+ has gone away and Memory Maker has taken its place.
These 2 programs are very similar but with some key differences.
Let's take a look at a chart comparing the two and then I have answers to some frequently asked questions...
For details on how Memory Maker itself works, check out my Memory Maker article which has lots of info on that.
|Method of getting pics after trip||CD||Unlimited digital downloads for 45 days, CD backup can be purchased for $29.95|
|Minimum # of days to pre-purchase before trip||14||3|
|Price||$199 full price, $169 if purchased in advance||$199 full price, $169 if purchased in advance|
|Ordering process||Package mailed to home, voucher taken to WDW to be redeemed for PP+ card, redemption code used to order CD after trip||Automatically linked to My Disney Experience, MagicBands used to scan, pics are digitally downloaded and available right away|
|Dining pics included*||PRINTED and DIGITAL pics at Chef Mickey's, Hoop-Dee-Doo Revue, Tusker House breakfast, 'Ohana breakfast, 1900 Park Fare, Spirit of Aloha dinner show||DIGITAL pics at Chef Mickey's, Hoop-Dee-Doo Revue, Tusker House breakfast, 'Ohana breakfast, 1900 Park Fare, Spirit of Aloha dinner show|
|Method of scanning ride and dining pics||1 PhotoPass+ card used to scan ride pics||Whoever is on the same reservation as the person designated in My Disney Experience as having the Memory Maker “entitlement” can scan their MagicBand to get ride/dining pics. New people can be assigned the entitlement as long as no pics have been downloaded yet.|
|Ability to edit photos online||Borders, signatures, stickers available||Same options still available|
|Stock/gallery photos included?**||Included on CD||Not included unless you pay $30 for the CD which includes the gallery pics|
|Refund policy||Refundable only within 14 days of receiving initial package by mail||Refundable if purchased as part of a Magic Your Way vacation and subject to the same terms as the vacation package|
*All guests eating at Cinderella's Royal Table and Princess Storybook Dining at Akershus receive printed pics through January 2015 which is included with the price of the meal.
**Stock/gallery photos are just general photos of the characters in the parks. They are often used by people do who do things like digital scrapbooking to supplement personal photos.
And the answers to some questions many people have had:
What's the basic difference between the two?
Memory Maker does everything digitally while PhotoPass+ included some printed pics and a CD of photos.
Memory Maker also allows you to see and download photos of friends and family who are linked within My Disney Experience. If you don't want other people to see your pics, you have the option to restrict access.
Where do I order Memory Maker?
Memory Maker can be ordered at https://disneyworld.disney.go.com/memory-maker/
What the heck is an "entitlement?"
This is a word that Disney is using to basically describe the person who "owns" the Memory Maker package. For instance, if I buy Memory Maker for our next family trip, I would probably just designate myself as the person with the Memory Maker entitlement since I have the My Disney Experience account and generally coordinate everything for our family.
Anybody who is on my reservation will have access to the same things that I do (like viewing pics, scanning ride photos, etc.) but only I can download pics as the owner or person with the entitlement.
The entitlement can be reassigned to somebody else as long as no pictures have been downloaded yet.
If I already pre-purchased PhotoPass+, what do I do with my voucher?
You have a couple of options:
- Keep the voucher and redeem it just as you would have before
- Return your PhotoPass+ and buy Memory Maker. You'll need to fill out the return form and return the CD that was sent to you after you ordered. Although the return form says it must be returned within 14 days, Disney is honoring all returns given the special circumstances.
A lot of people have been asking me what I would do - keep or exchange. If it was me, I'd keep PhotoPass+ if 1.) I planned to eat at 1 or more of the dining locations where you get printed pics with PhotoPass+ (see chart above for those locations) or 2.) the CD of stock/gallery pics was valuable to me (it's included on PhotoPass+ but costs $30 extra on Memory Maker).
I like PhotoPass+ better - can I still buy it?
No, you can't. The only people who can still use PhotoPass+ are those who pre-purchased it before December 6, 2013.
What if I'm staying off-site? Can I still use Memory Maker?
Yes, while on-site guests will have Memory Maker linked to their MagicBands, off-site guests will still be able to order and be given an RFID-enabled card that can be scanned instead of MagicBands.
What about the PhotoCD that includes PhotoPass pics without dining and ride photos - is that still an option?
Yep, you can still get the PhotoCD at https://mydisneyphotopass.disney.go.com/wdwsave for $119 if you pre-purchase or $169.95 at full price.
Where do I go for answers to questions?
I will try to help you if I can (leave your question in the comment section) but you can also call Disney at 407-560-4300 or send an email to [email protected]
They are still getting up to speed with this new program so the answers they give can be somewhat inconsistent.
What other questions do you have? Which one do you like better - PhotoPass+ or Memory Maker?
I'd love to hear your thoughts in the comments.