How Memory Maker works at Disney World

(Article last updated: December 6, 2017)

Memory Maker is a hot topic since Disney promotes it a lot, but many (most?) people are really confused about how it works and whether or not they should buy it for their trip.

Today, I have details about how the PhotoPass system works, including how Memory Maker works.

Let's get started...

What it is

We need to start with some definitions since this is the root of a lot of confusion.

First of all, PhotoPass is the overall system that Disney uses to take your pics in the parks, on rides, and at some character meals. Anybody can use the PhotoPass system whether staying off-site or on-site.

How Memory Maker works at Disney World

Within the PhotoPass system, you can do lots of things including:

  • Adding Disney-themed borders/effects to your photos
  • Having pics taken in the parks, including Magic Shots where Disney will place characters in your pics after they are taken

There are several kinds of products you can buy with your PhotoPass pics including:

  • Items with your photos printed on them - calendars, greeting cards, mugs, mouse pads (do people still use those?), etc.
  • Individual photos - for $16.95-20.95, you can order individual prints
  • Memory Maker - a digital download of all of your pics taken in the parks and on rides. People who buy this package have the rights to use the photos however they'd like, including printing them at a local printer and ordering products with the photos (such as ordering products from Shutterfly or Snapfish). Purchasers also get on-ride videos and animated Magic Shots that are not available to anyone else.

How Memory Maker works

First of all, you can purchase it at any time (including after your trip), but to take advantage of the pre-purchase price (which saves you $30), you'll need to buy it at least 3 days before your trip. The pre-purchase price is $169 and the full price is $199. Purchase it online at https://disneyworld.disney.go.com/memory-maker/.

Side note: many types of Annual Passholders get free photo downloads, which is basically getting MM for free.

When you're in the parks, you can just take photos with the photographers as you encounter them. Disney has a map of PhotoPass photographer locations (scroll down the page at that link to see it), but the reality is that it can really vary and they aren't always in these spots.

How Memory Maker works at Disney World

They'll scan your MagicBand or photo card (park tickets can also be used if they are linked in your My Disney Experience account; people with park tickets that are not linked should use PhotoPass cards given out by photographers instead to avoid losing photos). Scanning these will link your pictures to your MDE account.

When you're on rides, Disney will automatically add your ride photos to your My Disney Experience account because they can detect your MagicBand on rides. It does seem to work well for most people, but just to be sure, you can scan your MagicBand under the ride photo screen as you exit. If you don't see it in your PhotoPass account within a day, call 407-560-4300 and give them your ride photo info (such as the date and time you were there) to see if they can find your pic and add it to your account.

Special situation with on-ride photos: you must either purchase them in the parks or have MM to get them.

Attractions that offer ride photos

  • Magic Kingdom - Buzz Lightyear, Space Mountain, Splash Mountain, Seven Dwarfs Mine Train, Pirates of the Caribbean
  • Epcot - Test Track, Frozen Ever After
  • Hollywood Studios - Rock ‘n Roller Coaster, Tower of Terror
  • Animal Kingdom - Dinosaur, Expedition Everest

Attractions that offer ride videos

In addition to photos, on-ride videos are also currently available to people who purchase MM:

  • Magic Kingdom - Seven Dwarfs Mine Train
  • Hollywood Studios - Tower of Terror

Meals and shows with PhotoPass photographers

These meals/shows offer PhotoPass photographers and the digital photos will be added for MM:

  • 1900 Park Fare
  • 'Ohana (breakfast)
  • Spirit of Aloha Dinner Show
  • Chef Mickey's
  • Cinderella's Royal Table
  • Tusker House (breakfast)
  • Hoop Dee Doo Musical Revue
  • Akershus
  • Be Our Guest (This isn't a guaranteed opportunity as Disney doesn't promote the fact that the Beast often takes photos. It only happens at dinner, and the Beast is the only character available.)

A couple of notes: 1.) most of those photos are taken outside the restaurant/show, not at your table and 2.) these are digital photos; the printed pics were no longer offered at the meal as of January 2015.

Other PhotoPass photo opportunities

There are other opportunities for photos as well:

  • Bibbidi Bobbidi Boutique takes LOTS of pics
  • Most scheduled character meet-and-greets have photographers
  • Enchanted Tales with Belle has photos taken of the people who participate in the show
  • Most parties (including the Halloween and Christmas parties) offer PhotoPass pics.
  • Deluxe Resorts during the holidays have photographers at times to take pics
  • Many other things that aren't listed here, but the bottom line is that there are lots of opportunities for pics

Sharing Memory Maker with other people

In order to share with other people, you can either:

  • Make sure you're all listed in the same My Disney Experience account OR
  • Make sure you're linked as friends within My Disney Experience and have checked the option to allow sharing of photos for all people

When you're logged in, go to the family and friends page and make sure this option is selected for the people you're connected to.

Only the person that has purchased Memory Maker and holds the "entitlement" will be able to edit and download the photos, but anybody that's linked can add pics.

The person with the entitlement does not need to be present to have pics added. Anybody who is linked can do that.

What happens after you pre-purchase?

The simple answer: not much. You've essentially pre-purchased a credit which resides in your My Disney Experience account and can be applied after your trip.

Some people will receive a Memory Maker card by mail, but most people don't. You should make sure it shows up in your My Disney Experience account.

Note: you should consider waiting until after package/room discounts have been released for your trip dates to add Memory Maker because modifying an existing resort reservation to use a promotion has at times been more difficult when you have Memory Maker than modifying one without it.

How to get your Memory Maker photos after your trip

After your trip, be sure to log on to your PhotoPass account (from your computer, not in the MDE app) well before your 45 day expiration and do these things:

  • Make sure all of your photos are there and that any Magic Shot pics you took have the characters inserted. If anything seems off, call the PhotoPass support number at 407-560-4300 or you can report missing photos online.
  • Make a copy of the pictures you want to edit so you can keep the original and the edited version
  • Add any borders or any special effects that you'd like to use
  • Add the pictures you'd like to download to your cart
  • Go to "My Downloads" in your account and download pics as many times as you'd like within the allotted time period. The download is a zip file which doesn't work well from phones or tablets. You'll either need to install an unzip app on your phone/table or download from a computer.

Now that you have your photos, you can use them however you'd like.

Is it worth it?

I think Memory Maker is worth it for people who:

  • Have trips that are at least 5 days in length
  • Plan to ride most/all of the rides that offer ride photos
  • Will be eating at the locations that have PhotoPass photographers
  • Are willing to stop and get plenty of PhotoPass pics taken in the parks
  • Have special events such as Bibbidi Bobbidi Boutique booked since lots of pics are taken there
  • Will be meeting lots of characters, since PhotoPass photographers take lots of pics of these encounters, including both candid and posed shots (if you hand your camera to the photographer to take pics, he/she will likely just take 1 or 2 posed pics, so you get many more when the PhotoPass photographers use their own cameras)

You don't have to be doing all of the items above, but at least a few of them should be true for your trip to make sure you get plenty of pics.

Memory Maker promotions

Disney occasionally offers promotions that included a free MM which is essentially a $169 savings to your package. Not only is that not a lot to save on a vacation package, but Disney often releases other promotions that can save much more.

The other promotions are almost always worth more savings but since people may have previously added the Memory Maker to their package, most ended up keeping it and not removing it when they change to the new promotion.

My advice is that these kinds of promotions generally aren't a good idea (you can usually save much more with another promotion) and you should be sure to remove MM from your package if you originally got it for "free" but don't want to pay for it under another promotion.

FAQs

I'm staying off-site so how does Memory Maker work for off-site vs. on-site?
Off-site guests won't have MagicBands to use unless they are purchased separately (they are available to buy in the parks) but can use PhotoPass cards or park tickets to scan pics. Since some new MM features (like on-ride videos) are only available to people who use MagicBands, it might be worth it to have at least 1 person buy one to get the full benefit.

I have more than 1 trip planned. Can I use it on more than 1 trip?
You can take pics for up to 30 days after the first time you download a photo to your account and then Memory Maker photos must be downloaded within 45 days of the first day you download pics (translation: if you time it right, you could get up to 75 days of use out of MM). You'll most likely just end up using it for 1 trip unless your two trips take place within that 75 day period.

How do I get photos if I don't purchase Memory Maker?
You can still buy individual pics, order products that use PhotoPass pics, etc.

I like having a CD backup. Can I get that?
People who have purchased Memory Maker or who have an Annual Pass have the option to purchase a CD of pics for $29.95.

Can I upload my own pics to the PhotoPass site?
You can upload your own pics for certain products on the PhotoPass site (like the photo book), but not for MM.

I'm combining Disney World with a Disney cruise. Can I use Memory Maker on both?
No, there aren't PhotoPass photographers on the ships so that's not possible. There are separate photo packages that you can purchase onboard.

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Sort by:   newest | oldest | most voted
S

Hi! I have a question! We are a large party with combined families and would like to purchase memory maker to share. I understand we will have to enable photo sharing, but will this combine all of our dining and fastpasses? We don’t want to mix ALL of our plans together. Is there any way to share memory maker without sharing all of our plans? (It would be totally confusing for all of us if we are seeing everyone else’s dining and fastpasses in the my Disney experience app) Thanks!

John

Hi
Thank you so much for your wonderful helpful site. Just wondering, we purchased memory maker for our last trip in 2015, however this year we are visiting for 17 days and have purchased platinum annual passes to cover that many days. Will we get the full benefits of memory maker with the annual passes (eg: videos on mine train and tower of terror) or do we need to purchase memory maker also! Thank you so much ?

LeeAnn

There is also a 1 day option. We used it in April. We did 4 parks in 1 day and I really wanted the Disney pics but didn’t want to spend $169. A cast member told me about this option and it worked perfect!!!
The website states:
$59, Disney’s Memory Maker One Day is currently available on the My Disney Experience mobile app and can only be activated with at least one (1) Disney PhotoPass® Service image linked to your My Disney Experience account (subject to change). To locate this one day feature, please open the app on your mobile device and scroll down to My Photos from which you’ll need to select Disney PhotoPass and follow the prompts for the Memory Maker One Day product. The Memory Maker product is also available for purchase in advance, for the duration of your visit.

Please note, that all prices are subject to change and you can review all your Disney PhotoPass® Service images before you make your purchase.

*I was not able to pre- order this option. I had to just take pictures like normal in the parks and link them to the bands. Then when all the photos were uploaded from the day, choose 1 photo and select, the option Buy 1 day photopass.

Worked great for us and our short trip. Hope this helps!

Erin

I purchased the advanced MM and will be traveling with my sister and her family and want to use it with them. We made our trip reservations separately but are now linked as friends and family. Does this mean that their magic bands will automatically be linked to the MM too? Or just my family since that’s what I originally booked it for?

Karyathena

Hello thanks for the tips! I am still confused about the 30 and 45 day limits. My first trip is Aug 20-24 and my second trip ends on Oct 2. If I start downloading (or even download all) my first trip photos shortly before leaving for the second trip (Sep 27),
WIll any of my photos disappear/expire? Will I be covered if I buy and extension? I’ve emailed WDW several times but they are not giving me a clear answer . At $200 (Cdn) I would like to use one for both trips.
If anyone has done this or know so about it please help me!! I would appreciate any tips!

A M

Hi, I am not sure if this information helps…but EACH photo expires 45 days after it is taken in the system. In other words, different photos expire on different dates. (I saw online on the Photopass website that you can pay $19.99 to extend the date on all you photos so that each one will expire 60 days after it was taken, rather than 45 days.)
I hope that this information is helpful.

A M

Also, technically photos expire (or used to expire) within 30 days of being taken, but there is a 15 days grace period on top of that so 30 days + 15 days grace = 45 days.

Carrie

Can you use memory maker at Disneyland? I have a trip to Florida next week and then a trip to Disneyland in Sept.
Thank you

Alejandra Garcia

Hi Shannon!!!
thank you for all your tips. We are at Disney now with my family of 11… 1st visit from Argentina. I planned everything for them following your guidelines. We had a VIP experience with almost no waits on this busy times!! Incredible. We can’t thank you enough.
We were yesterday at the FROZEN game in Epcot and they offer on ride Photo. Just a little contribution from us to add to your excellent site.
best regards
ale

Alejandra Garcia

Forgot to say that its only available for those who have magic bands.

Emma

I have an AP with photo benefit. I am friends with another family, but I can’t see all the attraction photos in my photopass account that they see. They can see Splash Mountain, Space Mountain & Big Thunder Mountain as well as the Buzz & 7 dwarfs train that I can see. Any idea why this is? Should I see all? What about restaurant photos? Any ideas if there is something we need to do extra?

BRANDY JONES

Does Big Thunder take pic? We didn’t see any?

Kris

Does Mickey’s backyard BBQ not have memory maker? I see it’s not listed. I’m asking in hopes that it was accidentally left off the list, lol.

Nina Evans

We have have 2 reservations for concurring days because of the free dining plan. First part is Dec 8-9 and 2nd part is Dec 10-15.Our app shows the memory maker on the 2nd part of the reservation. How can we use it on the first 2 days? Thanks

Lindsay Wilson

My best friend and I are going to Disney together next month with our families. So excited to surprise our kiddos with a joint trip! My question is: She currently has MM in her account and our intention is to share it. Do you know if I will be able to download photos if I log into her account after our trip even if she has already downloaded photos to her computer? (essentially double downloading the same photos?)
Thank you so much for all your tips and tricks and info about Disney! It’s been very helpful in our planning!

Elliott

It says in the post that you can download your photos as many times as you want.

Dita Greg

The photos of my last trip begin to expire Oct. 15. I’ll be back in WDW on Oct. 16. Will I still be within the “active” period, or will I need to purchase memory maker again for the upcoming trip?

Elaine Davidson

I can view and save my Memory Maker photos on the Disney app but I am sure I read somewhere that borders and stickers can be added but I can’t find out how to do it, can you help please?

Kelly

Hi quick question, just for clarification….the only rides at Magic Kingdom that offer an opportunity for photos are Buzz Lightyear, Space Mountain, Splash Mountain?

Brianne O

Hey Shannon!
I’ve read tons about the Memory Maker and am tempted to do it. I’m going to Disney this September for my 30th birthday with my best friend. We’re going for 5 days at the parks (with hopper) and Mickey’s Halloween Party. Also will be at Disney Springs for a few hours when we first arrive (not part of the 5 days). Since it’s just the two of us going, we’re thinking it’s a bit pricey to pay for. We’re both rather picky people when it comes to photos (I especially hate myself in photos XD), so we were just going to do duo-selfies with our phones (or have the staff use our phones to take pics).

I’ve been leaning towards doing the Memory Maker for all the extras like the ride videos (which all of them we are going planning to go on) and the Halloween party but my friend is just thinking it’s another $75 for her. Money is kinda tight for us so it’s a hard expense to justify when there’s a HIGH chance of us not liking many of the pictures (though, I’m thinking photoshop and creative cropping could be a saving grace).

What do you think? Any tips that would help sway us one way or another? I’m thinking since it’s my 30th, go for broke. hahaha We still have 50 days before our trip (SO EXCITED!) but this is the last thing to decide before we go. Is it worth it to try and convince my friend that this might be a worthy investment?

ELIZABETH

Hello! For Starters I love this website it is so helpful! Thank you for all the time you have dedicated to create this, It’s very informative and is already making my life so much easier. I’m still a tad bit confused on this topic and was wondering if someone can help. I was planning on buying Annual Passes for my family of 4 but we were interested in the silver passes however I noticed the gold is the lease expensive to include photopass downloads. The Gold pass is an additional $60 so I was thinking of just buying my own annual pass as the gold pass to include the photopass and my husbands and 2 sons would get a silver pass. Would all of their pictures link to my account? also would this include videos? I noticed with the annual pass they call it photopass not memory maker is there a difference? Do I still need to pay additional to get the videos or will this inclusive photopass be sufficient?

Thanks in advance

Lenny Talerico

I have this same question – did anyone ever get an answer about this. The follow on question would be, if I am not IN the picture (my wife and kids get a picture while I’m elsewhere) do I still get to download the picture because their accounts are linked to mine?

I purchased tickets and memory maker separately, therefore, I don’t have a magic band; then how can I be sure the on-ride photos will be uploaded to my account? Does the card-ticket works the same?

Thank you!

Cz

Hi, I am going on a trip August 7 and my sister is going Sept. 10. I read above that it is possible to use for two trips, prolonging it to a 75 day period. How is this possible?

Sherry Casey

Basically, you have 45 days from the first download to use the system. So if you can resist the urge to download your photos from your personal trip until you return home it will extend the 45 days. Then the timer starts but new photos can still be added. So in essence your sister could use the Experience as well, as long as her trip is done BEFORE the 45 days of your first download.

Chris

I just wanted to clarify this, Shannon. I was just on the Memory Maker site and it states that the 45 days starts the day the picture is TAKEN, not downloaded. Did I read that correctly?
🙂

Christie Calderon

Are those rides and dining reservations that use the memory maker/ have photographers there taking pictures still current or have they been updated?

Eva Edgeworth

I have a question. Someone already purchased memory maker for her early June trip and I mentioned to her about memory share group. She is interested but would like me to be the leader. How do we go about making a “ghost” account? So that’ve can be the leader and have 4 other families join?

Sherry Casey

If you haven’t figured it out already:
There isn’t a way to do a “Ghost” account really. But you do have options. You can either link the groups to your Disney Experience and allow them to view and purchase your photos.
OR you can give them your Disney Experience password so they can go in, HOWEVER, be sure you select that they are unable to make plans and changes to your itinerary as to avoid mistakes.
OR you can go in personally and sort the photos and email them to the owners.

S

So you can link accounts for memory maker without meshing all your plans together? We are traveling with my friends family and would like to do memory maker together but have lots of different separate plans. We do not want to see ALL of each other’s fastpasses (shared is fine) We also don’t want to risk messing with each other’s plans (that are not together) When I called they told me we would see everything if we linked together. I decided against it because I don’t want the headache of the app combining all of our plans together but if this is not the case I’m definitely going to reconsider. Thanks!

Samantha

I am planning a trip in July and am planning to pre-order Memory Maker. Could I purchase Memory Maker in May and it still be available to use when we get there in July? Or should I wait until the middle of June to purchase it?

Sherry Casey

You can purchase it whenever. It is a credit that sits in your account until photos are added. 🙂

Leslie Hegwood

I just purchased the Memory Maker. Is there anything else I need to do until my vacation in June?

Kelly

One question I haven’t seen clarified yet; annual pass holders (outside of Florida residents) seem to get something called Disney PhotoPass Download, which seems to work like a MM. The PhotoPass page says “Passholders are able to download all eligible photos linked to your Disney account as many times as you like until they expire, in accord with the Disney PhotoPass Expiration Policy.” Does this mean that an annual pass holder gets the benefits of MM while saving the close to $200? I’m looking at a 5-7 day trip and that difference could change whether one in the group is an passholder or not. Thanks!

Kristine

Do you get access to the on-ride videos with the Photo Pass with an AP (Annual Pass)? Or would those videos only be available if you purchased the Memory Maker?

Tom Knowles

It has been more than 45 days –but I now have the money to buy the memory maker ..is it gone?

Lindsay

Thank you for the great explanation. I still have one clarifying question…if I am staying off-site and only have the tickets will I miss out on some pictures and videos? I wasn’t planning on purchasing a Magic Band, but if I am reading correctly, I need at least one in my party of 6 to get some pictures. Thank you for any help/advice you can give me.

Jen T

The article isn’t quite accurate about this. You still can get your ride photos and videos, you just need to scan your MM card at the Photopass kiosk at the end of the ride when you get off. Those with a MagicBand don’t have to, as the ride detects the band, your location, and your corresponding photo, and automagically adds the photos to your account.

Susan Deming

I’ve bought MM for our December trip and ! am the designated “owner.” Does this mean that each family & friend member has to get a physical card from the photographer and then link into my account or does this happen “by magic” because we are already linked up through My Disney Experience?

Kristin Haverkampf

Did you get an answer for this? We are going with two families, but only want to purchase one MM.

Annie

Hi. We are going July 2016 we’ll be staying offside. We’ll be looking to purchase park tickets (Disney & Universal) through somewhere like ATD. I understand that we can get free Memory Maker for 2016. My question is, if we buy those tickets now when does the MM start? Do we need to wait until 3 days before we fly to buy all our tickets? Thanks x

Lori

Are you sure this isn’t just for the UK? I’ve been looking for free Memory Maker for Disney World Florida, I can’t seem to find it? I can find one for the UK.

i just downloaded my pics from my disney experience & now trying to create a photo book on shutterfly. the photos are jpegs & in a file on my desktop. but when i try to upload to shutterfly by opening the file where i put the pics, they are not there to upload. yet when i open the file on my desktop, they are there. can anyone help me please?
thank you

Ann

I’m sorry to ask this as I know it has been discussed but I am having a hard time grasping it…

There will be four families in our group, 4 rooms on property, each with their on MDE accounts (that we can link together for fast passes ADR etc., no?) If family one purchases one MM package ($169) can family two have pictures taken without family one (purchaser) being there? Is there a limit to how many pics you can have taken? Say Family 2 has pics with Anna & Elsa, can family four go later and have the same pics taken as well or will they need to purchase their own MM package?

Kerry Goodwin

Did you ever get an answer for this? I’m wondering the same thing.

Stacey

Call Disney. They were so helpful answering many of my random and specific questions. They’ll hook you up with all you’d need to know and wi clarify any confusions.

Katie

I have pre-purchased memory maker and am going to Disney World with my sister’s family. In my family and friends it shows I am friends with her and her husband her children but I can’t allow them to see my photo pass pictures because my sister manages their account.(My sister can view and purchase my photo pass pictures) Will that be confusing for the ride pictures if for example my brother in law is on buzz lightyear with my nephew and it’s reading their magic bands, will I not get those pictures? or does my sister have to do something on her end so that it will allow them to be linked to my memory maker? I just want to make sure I’m doing everything right and am minimizing losing pictures to the account before I even get there!

michelle

I just returned from Disney and I had the Memory Maker associated with my Magic Band. We traveled with 2 other families and because we wanted to reserve fast passes together, we all accepted each other onto each other’s “My Disney Experience”. Everyone else in my party clicked a sentence that said something like “share your photos with others in your group”. Every picture that anyone in our group had taken by disney photographers or on rides appeared in my account as part of my Memory Maker (whether I was there with them at the time or not) and I had the ability to download everyone’s photos as part of my Memory Maker package. The pictures also appeared in their accounts but they could not download the photos. Only the person with the Memory Maker entitlement can download the photos. We had 18 people in our group.

JOANNE OBRIEN

Hi…I think you answered my question too, but just want to confirm before I buy Memory Maker. We are taking our son and family to WDW in March. I am the one who has everyone linked in My Disney Experience since we are paying for everything. When I go to MM through my Disney Exp, I just add my name and purchase it? Or do I need to list everyone on the friends and family list?
Afterwards, when all the pics are done and the trip is over, will someone else in the group be able to purchase cups, photo books etc from MM on their own? How do we separate the purchases if its all in my name?
Thanks!
Joanne

Ashley Bradshaw

Did each family purchase the Memory Maker? We are going with another family and are linked together in the My Disney Experience. I’m wondering if both families need to purchase or can we share?

Shannon

We have purchased Memory Maker for our first WDW trip in October but I am still confused about a few things and I have not been able to find an answer to these:
1) They take your photos and you download them but you still have to pay $15 per picture if you want a physical copy?
2) If you download them are they “yours” to make a photo book or coffee mug with through shutterfly or any other service?

So sorry if this was already answered! (but please post the answer again)

Gregg

Hello,
Thank you for the great info. Sorry if this has been answered, but just to be clear, once you download all of your pics within the first 45 days, the pics are yours to keep forever to do whatever you like to them? I.E. print, edit, share just like you would if you took the pictures on your personal camera?
Thank you!

Heather

Hi, I have booked 3 week trip to Orlando, in December with a total of 10 of us going. We are looking at booking the memory maker in advance before our trip to Disney, however we are staying off site and we will not have magic bands.

I have read that you can use your park tickets but you have to have a magic band if you want the ride photo’s/videos. Is this correct or can you still get the ride photo’s with just your park passes?

Thanks in advance for any advice on this 🙂

Maria

Best thing? No one walks in front of you whilst your picture is being taken!!

Jennifer

My question is concerning the 3 days for pre order. . Is it full days? If I buy the preorder today (Wednesday) will I get pictures taken on saturday?

John Johnson

I was wondering if you have MM can you get the frames the pictures would normally come in, for instance we ate at Ohana’s one time and had family pic taken before breakfast we purchased it and it came in a cute little cardboard picture frame. So can you get those cardboard frames for when you print your pictures.

Ty

Just a couple of comments:
Unless you are an old person (mom was having her 76th Birthday) in a scooter or a kid, the Photographers are VERY RELUCTANT To take your picture. Most places they took three or four of mom and only ONE of me. (sometimes I even had to say “I want my picture taken too, Please” because they were sending the next group up before I even got to meet the character, even after telling them that I wanted mom to get her picture alone with the character before I joined them. So while mom has lots of great pictures to choose from with Characters, in front of lovely Backgrounds or with Park Icons: I have very very few that turned out nicely. And since mom is a very bad photographer that means I don’t have very many photos of me at all.

Ann

I thought it was just me, but I noticed that although the Disney photographers are supposed to happily take your photo regardless of whether or not you are part of memory maker, they seem to cop a little bit of an attitude if you do not have it. They can be downright rude about it sometimes. I usually take a pic of my daughter w/character w/my camera, then sometimes (not often) might ask them to take one of us w/my camera and then still might ask to put it on the Disney card. You can do that whether or not you have prepurchased. That way you have the option to look at their photos and decide if you do want to purchase after. Maybe because I was not a prepurchaser of memory maker, I have seen some attitude coming from those Disney photographers! And I always feel rushed. When I see them taking their sweet time with some folks. Could those be Memory Maker people?? I could never figure out what the deal was. When let me tell you, I pay good money to Disney every year, so if I even get a hint of that being the situation, they are going to hear it from me!! My daughter even had some Brazilians cut in front of her to get pics with Mickey last year and she said the Disney people witnessed it and did nothing. Don’t even get me started….

michelle

That has not been my experience at all. All you need to do is walk up to any Disney Photographer and ask them to take your picture. That’s how it works.

Dani

Is it worth it for people who aren´t living in the states? Do you know what it costs if u want to purchase photos or mugs afterwards?

jon andres

How many people can be on one memory maker pass? I am coordination 28 people (5 families) some of who are staying onsite and others who are off site. Can we purchase one $169 pass for everyone? Do we just have to get a card for each family?

If so, that would be AWESOME!

Thanks for any info you can provide.

vanessa

Yes, you just need everyone linked to each other. I called in and did it over the phone. We just went with a group of 13. worked great.

Kelly

Vanessa we are going with one other family in October and our MDE accounts are linked, so that means we can just split the cost and all of our pictures will show up?

Sylvia

Shannon, if I am participating in a Memory Maker share and only the entitled person can download photos, how are the second families downloading their pics? Does the entitled person have to give them their MDE login info?
Thanks for all of the wonderful info!!

Sarah

Can anyone confirm if the one-day MM is still available?

Sarah

So I just was at Magic Kingdom and confirmed that the one-day memory maker is still available (I got mixed answers from 4 people at Disney via phone/email before our trip and even from the Downtown Disney people). The only way you can get the one-day memory maker is if you have a one-day park ticket. It was $39 + tax. We purchased ours at Guest Relations inside the park.

Elisabeth

This is so great to know! Just heard it on your podcast and came here to get details. Would this work in multiple parks if you have a one day PH?

Sarah

I don’t think so. The guest relations person told me that I needed to have a one-day, one-park ticket in order to buy this version. Otherwise, you should just get the expensive one that will work throughout multiple parks.

Claire

We have booked 2 week trip to Orlando, in June, to include park tickets to Disney. We are looking at booking the memory maker, however we are staying off site and do not have magic bands, I’ve read that you can use your park passes etc but will we still have to get a magic band if we want ride videos? Thanks

Emily

Has anyone ever had missing memory maker photos? Have they recovered them when you filled out the form? I got a bunch of crappy attraction pictures but none of the ones that really mattered, like family pictures in front of the castle at night and my Be Our Guest Mother’s Day dinner. I’m so devastated. I paid a lot of money for this service and the most important memories from the trip are missing & I’m worried they won’t be recovered.

Ray

Disney Photopass offers a 1 time extension of 15 days before pictures expire. Has anyone confirmed that would work with Memory Maker to potentially provide up to 90 days of photo opportunities? That is, no Memory Maker photos downloaded until day 60 from 1st photo taken and then an additional 30 days from that point.

Christina

I am wondering if I can share my Memory Maker account with my sister, who will be vacationing in Disney the week after me? Or would that only work if we were there at the same time? Thanks for the info!

CL

How do you set up a dummy account for memory maker. I’ll be at the park in Sep 2015, and would like to share the cost with a group.

vanessa

Yes, just call in and have the reservations linked. It worked great for our group of 13.

michelle

But one person has to actually hold the entitlement on their Magic Band or on their account. That is the only person who can actually edit the photos and download them later.

Molly

Is the one day memory maker still available for purchase? Can you buy ahead of time or have to buy that day in the park? If it’s still $39 I am only going to 2 parks so at $78 is cheaper then $169 and you get the same features, correct? Can’t find any information on one day other than it was a piolet in Ocobter 2014. Thank you!

Kayla

Does anyone know how the 3 day period is calculated? Is it 72 hours from the time of purchase (if you order like 8am on the 3 will it be available on the 6 by 8 am)

Bethany

I’ve read your post and all (I think) the comments but still need some clarity. My immediate family and extended family are planning a trip in a couple of weeks. I have a MDE account and am managing my husband and children. My mom has a MDE account and is managing my dad. My sis in law has an account and is managing her kids. My brother has his own account. We are all listed on each others’ family and friends list. If I purchase Memory Maker, will everyone be able to link their pictures to my MM account? Is it automatic? We are staying off property. I have purchased magic bands for my immediate family but no one else has them. I think I understand that the photos/ride videos of people I manage will appear in my MM, but what about those I do not manage? Thanks for your help!

Lisa

I have a very similar situation and was wondering if you went yet and how did it work out. Does the person from each family that is managing the account need a magic band to get the photos and videos?

Kimberly

When we went in 2013 our MemoryMaker photos were sent to us on a DVD about two weeks after our trip. Do they no longer do this? It was so easy and convenient.

Jenny

All of the ride photos are included with Memory Maker. The details above are confusing. I just returned and ride photos for all of the attractions were linked to my MB and in my MM account when I logged into MDE as well as some ride videos for SDMT.

The attractions that offer on-ride photos are: (all were on the MB and in my account)

Magic Kingdom – Buzz Lightyear, Space Mountain, Splash Mountain (coming soon: Haunted Mansion)
Epcot – Test Track
Hollywood Studios – Rock ‘n Roller Coaster, Tower of Terror
Animal Kingdom – Dinosaur, Expedition Everest

Jillian

Hi – We are travelling to Disney next week, and I am still on the fence regarding Memory Maker. Can you tell me if character pictures (i.e. Anna & Elsa) are included in the photopass options? I have a feeling we will be spending quite a bit of time meeting characters with the kids, so I just wanted to see how this worked.

Thanks!!!

Emma

Yes they are. We had some lovely pictures taken with characters during our vacation, including Anna and Elsa.

We are traveling as a group of around 15. Can a memory maker package be purchased and all of be linked on to one account via Magic band?

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